There is no need to change a thing. It looks like all the right people are in place, all of whom are on the same page and supportive of each other.
I COMPLETELY amazed with the level of customer support I received from Suzann Richerson and Morgan Reyelts!!!!!! These 2 went ABOVE and BEYOND customer service to make sure that our loan went thru and got APPROVED!!!!! I would HIGHLY recommend these 2 ladies to ANY veteran that needs assistance!!!!! IF I ever need any type of loan again, I WILL be calling Veterans United Home Loans and asking for Suzann and Morgan to assist me with the process!!!! THANK YOU VU for helping us refinance our home!!!!! We are TRUELY HAPPY with the support you gave us and now we have a home that we are happy to call "Our Forever Home"!!!!!
Veterans United and Team, were, from the first phone call to closing, one of the most professional and friendly groups I have ever worked with.
Without a doubt, if/when I can I will certainly suggest this company to any and all.
This is my second opportunity to utilize VU and it was just as easy the second time as the first. The "to-do" list makes the process very simple. Additionally, the follow-up with additional available benefits is incredibly helpful. Everyone is very kind, responsive, and patient. The teamwork they employ makes the process very easy!
Communicate well. Timely responses. Made the process easy.
This is the second time I've used VU. They are great to work with!
Did someone say commercial. Lol. Listen, if anyone is looking to buy a home I highly suggest my team. They worked with me even when I became discouraged. They suggested that I keep my head up and not to worry. I mean, I cannot say enough about me team. Lastly, they are awesome.
If a family is looking for good service then I imagine there's several companies that would do., However, if your family wants GREAT SERVICE, then I would highly recommend VETERANS UNITED. Go talk to Jon McCarty and his folks. They treat you like family.
They kept in touch and offered help every step of the way
I'm grateful to Veterans United for helping me achieve the milestone of homeownership. After trying several companies like USAA and Navy Federal, I found Veterans United's process to be seamless from start to finish. At every stage, from the Loan Officer to the Home Buying Concierge and Loan Coordinator, someone was always available to answer my questions or find solutions.
Remarkably, I began the home-buying process midway through my deployment. Despite being across the world in a different time zone, the team consistently provided support tailored to my needs. In my experience, Veterans United stands out for their genuine care and dedication to service members and veterans.
Veterans united was there every inch of the way. I never felt alone going through the home buying process. Thanks Ssgt J.Kehoe
This is the second time I’ve been impressed with Nichole and the Veterans United Team through a refinance; I’m sure to come back in the event of needing a third!
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Several issues in getting final doc to title company. Not sure where issues were, i.e title or veterans or both.
Super job
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Overall the experience was good. My team worked hard and got me the house I wanted for a good deal and little out of pocket expenses. There were some snags with my case in particular that had to be dealt with and we had some slight communication issues with the team when things went wrong a couple times. It was a grueling process and frustrating at times but in the end I am in my home and that's what matters.
