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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

438,554

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

We had an amazing experience. First time buyers and they helped us with everything and all our questions.

5 out of 5 Stars
Would Recommend

Great experience!!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

It was quick and easy. They needed documentation and I provided it. The only hiccup I had was the final paperwork to the closing company was sent Friday to the title company and our estimated cash to close went up 100%. Just as a heads up make sure all parties have everything in on time so there are no surprises.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Helped me every step of the way, made the process very easy for me.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

I was able to close with Veterans United in less than 8 weeks. I was not expecting the process to happen so fast. They were thorough and very patient with me. I will forever be grateful for Veterans United for allowing me to purchase my first home.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

I did my research and it paid off when it comes to Veterans United. They make the whole process easy. They are on top of everything and always respond very very quickly to any questions you have. I have never worked with a company that was more professional more courteous and more caring than Veterans United. I will always be a lifelong customer.

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Your experience with Veterans United will be very professional and well worth it.My Loan Specialist was able to explain the various rates, buy down opportunities and advised me when to lock in my rate.Overall, the process was a breeze and I felt very well taken care of.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. Our team, Joel and Chris, were highly skilled professionals and made the process stress-free. We were able to close our VA loan within 30 days!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The whole crew were very helpful and awesome. Michael and Ted kept me updated. But I want to especially thank Crystaline. She was amazing and can’t thank her enough for all the advice she gave me. Thank you all for everything!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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5 out of 5 Stars
Would Recommend
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

4 out of 5 Stars
Would Recommend

Working with Veterans United was a pretty straight forward process. It had been a while since I had purchased a home, Veterans United removed some of the stress associated with the process of my home purchase. They were thoughtful in providing a personalized doormat and a lovely wind chime in memory of my deceased husband.Thank you Veterans United and Jonathan Segers!

headshot image of Jonathan Segers

Loan Officer: Jonathan Segers

NMLS# 1671400

4.5 out of 5 Stars
Would Recommend

I live in Michigan. When I started my endeavor in looking for a home and utilizing my VA benefits., I was told by several people to use a local lender and by doing so the process would be easier. Veterans United (VU) is based out of state. So when I contacted VU and left a message that I was interested in buying a home Chrystal Franks contacted me immediately. She explained the process, walked me through steps needed, and and gave me clear and concise instructions. She set me me up with My veterans United Account portal I order to sumit documents. Chrystal gave me her email and cell phone number in case I had any questions. When I left message she responded promptly, even on the weekends and when she was off work. I have never received that type attention and professionalism from a customer service organization. And I mean never! When she was off work she left me in the hands of her manager Taylor. He helped me out tremendously on my closing date. He was awesome! The bottom line is this. I would recommend Veterans United to any of my brothers and sisters in the Military.You will not be disappointed with this lender. Lastly. patience, guidance, tone and delivery is everything. Chrystal and Taylor have graciously mastered these areas. An experience that I will never forget. Go with Veterans United!Bruce

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Great experience, thank you for everything and love my new house!!! Everyone made my first home buying experience positive

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Awesome service and the process went smoothly. Definately would recommend .Thank you all!

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! They got us approved for the home we wanted. Outstanding performance!

headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

No matter how daunting this process feels they can make your dream of homeownership come true. Follow the steps and you will suceed.

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

More Reviews

See all 438,554 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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