A great company. I would recommend Veterans United to anyone that's looking to use their VA loan. Jimmy Stranz and Ashley Stratman were amazing.
VU failed to meet closing timeline with a 90-day close, and contacted the sellers behind our backs. VU did not offer any sort of compensation and are responsible for a very hostile close. I would not recommend VU for their customer service.
Response from Veterans United
Matthew, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United
I have to say Durell and Ryan were wonderful to work with. The were very transparent, informative, and quick to respond to any and questions. If I ever am looking for a house in the future Veterans United is my go to.
A professional organization.
Ask to be directed to Gerrit Hane.My loan process, because of legal issues was tedious. He saw it thru to a successful completion.
Veterans United was easy to use, the team I worked with was extremely courteous and professional, and every single service I used through Veterans United was extremely helpful. This was my first home purchase and they went above and beyond to make the task less daunting, I could not recommend them enough.
Ready to see for yourself?
Experience first-hand why 381,852 homeowners give us a perfect score!
It made buying my first home very easy.
Veterans United provided us with a fantastic experience. They provided clear guidance and assistance each step of the way. It was easy, and a pleasure working with Mary.
I just want to say thank you again, this was an easy transaction relatively speaking. Your process is so easy and seamless that we didn’t have any problems getting the documentation we needed and we were able to do so much on line. You guys are doing a great job.
I don’t think this survey is complete without mentioning your credit team and Todd McDonald, the underwriters Jaimie, and all the staff who assisted. I have informed my fellow military family about this amazing company. I also have my real estate license, and when I become active again, I will certainly market your name and my local branches! High five from oklahoma!
Ready to see for yourself?
Experience first-hand why 381,852 homeowners give us a perfect score!
Overall awesome
It was my first experience with a Veteran’s Loan, and I would say that Veteran’s United definitely goes the extra mile to get things done.I am very please with the communication process, and bottom line the result. Today we are very happy and satisfied customers, thank you VU.
