DEFINITELY ASK FOR HEIDI BALIEY HOUSTON TO BE YOUR LOAN OFFICER. YOU WILL BE AS HAPPY AS ME. MY ONLY REGRET IS I CAN ONLY RATE HER A 10. IF THIS WERE A TEST SHE EASILY SCORED A 100. KEEP UP THE GOOD WORKHEIDI AND HER TEAM ARE AWESOME
I just want to thank you all for giving me the opportunity to live the American Dream!
My loan coordinator, Alyssa, was fantastic through the loan process. She's very patient and she quickly addressed any questions I had. When she did not have the answer, she admitted it but got the answer from someone who knew. Terrific loan team.
If you're a veteran, and shopping for a home....call Veterans United. As they say, "you'll be glad you did".
As a first time home buyer, my loan specialist made the experience simple, understandable, and efficient.
Ashley and her team made the whole process super easy for a first time home buyer. They walked me through each step and made kept in constant contact with through email, text, and phone. In steps where I did not know what to do, they stepped in handles business! I would recommend this team to anyone. Thanks guys!
I would recommend all veterans to use Veterans United for their homebuying program. Very friendly staff and helpful.
Great experience!! The loan specialist are friendly and easy to work with.
We had a great experience working with Tammy and Debbie. They were patient with our loan situation and great about keeping us informed as to where we were in the process and what other steps were needed. We would definitely work with them in the future!
Our overall experience has been the best, scary experience for us. Our first home had us extremely nervous, because of our limited knowledge of all things home buying. However, from the moment we contacted VU, we have had someone in contact with us explaining every step in the process. We could not have asked for a better way to buy our first home. Thank you so much.
The experience I had with the company itself was really through my Loan Specialist. Daniel Heggerty had been a phenomenal ambassador for this company itself. I had spoken to several people with bad experiences they had with the Veterans United Home Loans and they highly recommended me to steer clear of this company. I had already been dealing with Daniel and his team for about a week having learned this, and despite the negative reviews, Daniel put those at ease through his efficient and expedient action and work ethic. Daniel Delivered a very superior and seamless process for me to to work with. Especially in the fact that this was my first time buying a home, I wasn't the easiest person to work with. I am very hesitant and can be hard headed when it comes to things I dont understand and agree with, however Daniel tends to finesse those situations with his smooth and calm directives over the phone. Business over the phone and not face to face is not ideal in most people's mind, and can be the worst anxiety to a lot especially when dealing with 1/4 of a Million Dollar Loan in their name. Daniel tends to use the right words and tones to level with his clients, as well as put things into perspective. He is a true asset to your company, and I wouldn't take his value for granted!
Don't ever work with Steve S. Or Shan S.!! Do your homework, and don't assume your loan officer will explain everything to you that you need to know, especially if you're new at buying a house or new at buying a house in a new state. It is their job to keep you informed and educated, so if they don't....run the other way before it's too late!! Just because VU is the most used VA lender for VA Home Loans....does not mean they are the best or have your best interest at heart! Never again!!
Response from Veterans United
Thank you for the review John. We are having our Client Advocate team take a closer look at your file so we can use this as a training opportunity so other Veterans do not run in to similar issues. Please let us know if there is anything else we can do to help in the future.
Veterans United is a top notch company, because they hire outstanding people. We had already known about the reputation of Veterans United, so we were not surprised about the courteous, professional service we received from our loan officer, Ryan Stoll.We will continue to steer everyone we know to Veterans United for a home loan!
Thank you so much for my this amazing opportunity. I am the second person in my biological family to own their own home through hard effort. My family is so happy. Especially the dogs! What a great life!
I have used VA home loans twice now and both times were extremely great experiences. This last time, Adam and his team went above and beyond in helping us get the perfect house for our family. I will always use Veterans United to purchase any future homes and will continue to recommend them to others.
Highly Recommend. love working With All Team Members At Veterans United Very Friendly And Professional thank You.
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From the beginning to the end veterans United was there to help any way they can kept you informed on what was the steps needing to be done.
Aside from having my documentation mixed with someone else’s paperwork, which was easily fixed. The process was fairly easy to deal with and my loan Officer was very knowledgeable and very helpful getting the documents straightened out.
Very satisfied homeowners. Veterans United will take care you during your home buying process.
