Go with a VA loan locally, not out of state. Experience felt non-personal. We had to point out multiple things on paper work that were incorrect, only to be told they were correct, then have lender come back and tell us we were right, it was incorrect or system generated. Lender forgot to include POA, delaying signing by multiple hours, after it had already been delayed multiple times. Great deals, frustrating experience. Purchasing home was not smooth or easy process. Review your paper work throughly, otherwise you’ll end up signing for something that’s over budget or just overall incorrect.
Response from Veterans United
Jason, we're sorry to hear your experience didn't leave you feeling like you had the personalized service you deserve. We offer local branches in many states for those Veterans that do prefer to work face-to-face, but we will use your feedback to make sure we're providing that same level of personalization to our online Veteran buyers as well.
Would highly recommend them for all Veterans looking to buy a house. They take a personal interest in the Veteran as a person and not a number.
Overall, it was a great experience. I had the blessing to buy my first home for my family and the whole team made the process so much easier. My home loan specialist and real estate agent are the best in the business.
I have to say this was a great experience for me, this is my first time buying a home so I really didn’t have a clue what to do. But with Veterans United I was right there in tract at all times, knowing that I am in good hands. The stuff are some of the best people I ever had encountered with, they handled all business professionally and made sure all the correct information were allocated to him in a speeded matter. It’s was a great experience work with Veterans United helping me to achieve one of my goals in life. THANK YOU VETERANS UNITED
Thank you,
Mr. Machado and team did an excellent job. Very prompt, and very courtesy to our needs in understanding to the loan borrowing process. Definitely recommend first time home buyers and anyone overseas looking to purchase a home. No gimmicks, no unanswered questions. Look no further; worry no worries this team will make everything so simple, and to easy to complete. Military friendly and super welcoming!
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Veteran's United put me with a great team that was able to make the financial processing of my home very easy, and a comfortable experience.
This is a very trustworthy and professional organization that truly takes care of Veterans. I hope that they continue to service my loan.
If you are a veteran looking to find someone to help you in your home buying process look no further. Veterans United is here for you. They have veterans on staff that understand what you’re going through and make the entire process as easy as I could imagine it being. Overall 10/10 and couldn’t be happier with the process as well as my new home. They also know all the perks you could potentially qualify for such as property tax exemptions and other little hidden gems that will make your life easier and possibly save you some money. Thank you!
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as a 79 yr old vet and not very computer friendly, I was helped a lot by Veterans United and they were very patient with us. They helped us a lot with paper work and the step by step process. Now one year later and a year older, refinanced, or what ever you call it, and
with new lower interest rates reduced monthly payment $100 a month.
Could not ask for a better outfit to do business with !
I'll keep it simple for prospective home buyers. I highly recommend Veterans United. The home buying process is much more complex than it used to be but Veterans United and it's associated professionals ease every step.
Tyler and his team were very supportive and responsive to our questions or concerns. We purchased the house from a family estate. The family was very difficult to work with. If we had known all the headaches involved, we would not have purchased the home when it was offered to us. Tyler was part of the reason we persevered.
