Jim was exceedingly helpful in all circumstances. Thanks Jim.
I had a very pleasant interaction with every individual I worked with within the company. They always answered my questions, even when they probably hear them all the time. I'm a first time buyer, and this is the first time I've had to learn about all the things that go on inside of these purchases. Both John and Laura were extremely helpful and was outstanding to work and interact with.
They were friendly, helpful, patient and professional.
Working with a loan company and officer that I could sit down with concerned me. Working with everyone, including Mr. Blakley, made things easy.
I am very pleased with the way everything turned out.
Very easy to navigate and upload documents. I loved that about it.
Absolutely a detailed and organized process that keeps the borrowers in the know during the entire loan processing timeline.
Not only disorganized, disinterested and professionally lacking, they cost us $3000 due to their inefficiency in any followup. At one time, after overnighting many documents, they couldn't find them!! Never use them for anything that's important. Don't expect this will appear anywhere but in their trash can. They seem to write their own reviews!
Response from Veterans United
Keith, we appreciate you taking time to provide this feedback. We truly value the reviews we receive whether positive or negative. We strive to learn from our mistakes and prevent them from being repeated. Our Client Advocate team is reviewing your file, and they are available if you would like to share any additional details.
Great experience! Made the whole refinancing process smooth and easy!
Keep up the outstanding service you provide.
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Very knowledgeable, professional, personable and very responsive.
They were very understanding, exceptionally fast and courteous throughout the entire process.
Our loan office Nicole Viar could not have been any better than what she was. She was hands on without being pushy or intrusive, but she was always right there.
Scott and his team are amazing. This is my second time financing with them and it's been a pleasurable experience both times.
This is my second loan from this team and I am so satisfied thank you so much Ben and the team!
