When I purchased my first home, I did not use Veterans United and it was a blind purchase. I had no idea what questions to ask and no one was volunteering any information. Through Veterans United, you folks basically held my hand the entire way and explained anything I wasn't sure of. This is excellent, helpful and I would recommend this to anyone looking to purchase a new home.
We were very impressed with the effort that both Cody and Corey put into getting us approved. They didn't let any roadblocks stop the process they worked to find other avenues to keep moving forward. Thank you so much guys.
I had an outstanding debt that could have made it more difficult to qualify but because of how my loan officer structured the loan, I was able to pay off the debt, got cash for home improvements, lowered my monthly payment and a record low interest rate... This company truly takes care of Veterans. Highly recommended.
The initial offering went very well. All my questions were answered quickly. Once I gave all my information there was a significant period of time where I didn’t hear anything. I had to send one or two emails asking if I was still on track in order to get any update on my status. Then it was rush rush rush at the end.
Response from Veterans United
Thank you for your feedback Mark. We depend on this type of information to help us improve our service. There are times during the loan process where there's very little for a Veteran to do, as the loan team is working with many other parties to collect needed information. Our Client Advocate team will review your loan to look for opportunities to improve.
We decided to refinance our home, and we are so glad we did. It didn’t take very long and was very easy on our part. Thank you Veterans United,,
We did a VA loan refinance, and it worked out great. Shannon and her team were a pleasure to work with, and the MyVU software was easy to navigate.
I would refer anyone to Veterans United because of Meghan Kopka. She has done more than I could have ever asked for and deserves a raise! I will not hesitate calling her when its time for me to buy again and will send anyone I know to her because of how well she treated me.
This has been the most non stressfull, exciting experience! Veterans united has been nothing short of amazing from start to finish! Everyone we worked with was so helpful. I highly recommend them! Thanks for all you've done!
Thank you to everyone that has there hands on our home buying this go around. I appreciate all the hard work you did for my family. I will use y'all again in the future if I ever buy another home.
If you are a veteran and you are not with Veterans United I suggest you get in contact with these guys.
We can't recommend VU enough to any veteran looking to purchase a home. The entire process is so efficiently streamlined. All the staff we interacted with were always open to any questions and willing to help. We closed on our home in 30 days and I don't think that would have been possible without Veterans United's help.
At first I was little nervous going with online bank for financing a loan but that went away quickly. By the time I completed the online form. They already acquired my cert of eligibility and gave clear and easy to do list. They also had wealth of educational videos to walk you through every step of the home buying experience and answered a lot of my questions as a new home buyer. Once I committed to a house. They offer additional services to help with finding home insurance geared toward veterans, which big relief to have everything centralized. The team gave me regular updates to me and my realtor on every step and the process where there was no time where I had to wonder what was happening with the loan process. I highly recommend veterans United for any vet looking to buy a home.
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Everything went smoothly. There was a small amount due to borrower at closing and it has been 10 days since closing. It was my understanding that it would be directly deposited into my account but this has not happened.
Do not use VU! This was my first time using them and third time buying with a VA loan. Do yourself a favor and just pick a bank that will give you a good rate and do the process directly with them. I did that the first two times and had no issues. If I could go back in time to change the process I would. I had too much money and time invested to start over.
Response from Veterans United
Thank you for sharing your opinion Ryan. While we have streamlined the VA home purchase via our online portal, we also understand some people prefer to work with their loan team face-to-face. We have branch locations in many states to serve those Veterans that prefer a brick and mortar location. Please contact our Client Advocate team with questions or for a list of branch locations.
Go for it and go with the best Veteran United.
