Most of all, they never rushed me, they made sure that I understood every detail of the of the loan process, if I had questions, they had the answers anytime I called. Although it took almost 8 months to fine a property, they never wavered. Thank You.
We cannot say enough on how well we were treated and helped every inch of the way!!! We learned a lot when looking for that dream home. We knew absolutely not thing nor what is involved in picking and buying a home. But you have one special smart well professional man name Ben Murphy that we can't say enough about. He had all the patient's in the world plus taught us so much that so many people don't even know. We for sure are spreading the word plus gonna refer people to him for how great he was. In the end it was as if we knew him all our life. That's how great him was. I don't think you could get better than how we were treated and how smooth the whole transaction in buying a new home. Very professional and educational that's for sure...... Thank You So Much For All That You've Done For Us!!! We are extremely HAPPY!!
The process was simple.
Rob is awesome! Kept me up to date on all developments and refinance went really smooth
A very long stressful drawn out process. Never had an issue with a VA lender before and I’ve had 3 other homes.
Response from Veterans United
Thank you for sharing your opinion Shannon. We're sorry to hear we didn't provide the best VA home purchase experience compared to your other purchases. Each purchase is unique, but we strive to remove as much stress as possible regardless of the situation. Our Client Advocate team would like to know more about the details that led you to feel this way. Please contact our Client Advocate to help us improve our service for you and all Veterans.
The entire experience was handled with the utmost professionalism and never at any time did the communication breakdown between Veterans United and us. I believe without Veterans United and the dedication they showed we would not have closed on our house. Thank you from the bottom of my heart.
Buying a house always seemed like a distant dream my husband and I would somehow achieve years from now. When I received a stabilization job in Maryland, we knew we wanted to find a home, but had absolutely no idea where to begin. After a couple confusing calls and feeling uneasy with the people we were being greeted with, we decided to call VA Loans and see if that was the way we should go.Calling VA Loans and meeting Erin on the other line was the start of the smoothest process to being approved for a loan and finding our forever home.From the start, Erin guided my husband and I through the process in such an organized, concise and easy-to- understand manner, we never once doubted the direction we were being taken. From setting us up with a house agent that truly could not have been a better fit, to walking us through the loan process, we knew we were being taken care of.Erin and our house agent worked synergistically together making it possible to close in less than 30 days. We have our forever home because of Erin's insight and expertise.I will send everyone that is looking to buy a home, to Erin! She's the person who can make your dreams a reality!
Honest. Hardworking. Looking out always for the Veteran
Working with Tommy Purk was a pleasure. He answered all of my questions, and always got back to me in a timely manner. He was always polite and patient and made himself available whenever I had any concerns.
Very helpful in every step of the way and very informative
It was an excellent experience all around! As a first time buyer everyone I worked with was pleasant, patient, and extremely professional in helping me through the process.
Alberto and his staff were extremely helpful and patient. the process was easy and they made me feel like I was important
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Last year I attempted to purchase a home using a local broker and the deal didn't happen and I lost a lot of money in the process. It was later found to be due to the dishonest brokerage firm I was working with. This year(2019) I went with Veterans United and closed on my house last week.
Veterans United Home Loans is a must for any veteran homebuyer. Outstanding service and professionalism, and a company that my family will be promoting with veterans and down at the legion as well. What a gift to veterans to have such a great company that actually cares, has values, and is willing to support the veteran community with great education on home buying, a process that is very user friendly, a level of communication that exceeds all expectations, and a 'local community feel'. Out loan officer Neal is and was exceedingly trustworthy, competent, caring and sincere about serving veterans. Was an absolute blessing to do business with, and anyone would be lucky to have both Veterans United Home Loans and Neal serving them.
My home loan guys was very helpful
Everything was ready and went very smoothly
