Kiara Hughes was excellent to keep us informed on information that we needed to get and keep us in the loop during the whole process. Wa. We were fortunate to have a very helpful and professional person such as Kiara. Both my wife and I thank her and her entire company for working with us.
With out saying the process was excellent. They were able to close our home in 30 days.
My loan team was professional, responsive, and personable.
Good communication
The online documents were easy to access and sign. The to-do list was extremely helpful and organized.
Brett Peters and Durrell Cope and team did an amazing job. Excellent communication and stellar customer service.
I would have given a 10 rating except for the time it took to process the loan. Other factors were at fault, ie the underwriting and the problem of "mixed communications" for all concerned.
Thanks for all the assistance.
Terry and his team was amazing and very patient, that team is a great asset to the company.
A lot of miscommunication and last minute requests. Items that could've been flagged for concerns a long time ago were brought up during the final days of closing which help up closing.
We had a wonderful experience with Veterans United and will be using them for any future purchase and recommending them.
VU made the home buying process super easy. Loved the tutorial videos and the website lay is very user friendly.
I had a wonderful team helping me through the process. Lucas Hassemer was the best. He was patient and kind, answered all of my million questions.
First home and everything was fantastic. Stuart and Lauren are top notch!!
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My experience was a
Very efficient and they know what they are doing!!
The representatives in this company made me feel overwhelmed, lost and anxious.
Easy, thorough, great to work with!
Promise Jackson is a worthy loan officer. Her dedication and her professional approach to her job was clearly seen by us. We had numerous questions going through this process and we confidently put our trust in her. I'm sure she probably always gets positive feedback from all your clients. Again, please thank her for the due diligence she has shown us. Garland& Maryann Melton
