Veterans United made my home buying experience easy and stress free.
Very knowledgeable and professional. This team helped this transition to be much easier to cope with. Have Much respect for this team. Thank you all so much.
Brandon and Eric were great. Purchasing a home from oversees was very challenging but they kept me on track. Buying my first home was easier than expected; see you for the next one.
Cake walk
Easy, streamlined process with knowledgeable people helping you every step of the way!
Got it donr
Easiest process ever!
This was an awesome stress free experience. Everyone was very knowledgeable and helpful.
Joe was great to work with. As well as Jenny Love. She was quick and professional. Grade A experience
Brian gave us superior service and we stayed informed
Always a pleasure doing business with VU. I would recommend VU to all my brother Veterans.
Love the team. Eternally grateful
There is nothing overtly good or bad about Veterans United that would incline me to recommend them one way or another.
Response from Veterans United
Thank you for the feedback David. It is our goal to make sure you have a wonderful customer service experience. If you feel like this goal was not met please reach out to our Client Advocate team for further research and review.
The whole team we worked with was very helpful and professional! We would refer all of our friends & Family!
VU went above and beyond to get my loan approved!
I shopped around extensively for a loan while my wife and I were finding our first home. We came to Veterans United because they were able to give us the best rate (and then later reduced it further, and gave us guarantees throughout the process). After that point, when I decided to use VU, I was floored by the customer service that was provided by every member of the staff that I worked with and the thorough approach they had. My wife and I went under contract, and then the sellers backed out- I anticipated this being a huge hassle with the loan. Instead, I got a heartfelt call from Craig expressing his condolences for our bad luck and then he took care of everything on the loan side. As things developed, the web interface made things extremely easy (I never had to find a fax or notary or anything of the sort). Finally, VU's explanations for everything helped us understand each step in an honest, up-front way that was easy enough to understand for a layman but in-depth enough to help us through these major financial decisions. I will recommend VU to anyone I know who is eligible and, should we move, will always work with them in the future.
