We went 2 weeks past our official close date because someone waited until the last minute to do the title search. I would recommend doing that in the very beginning in case you run into problems like mine. Other than the title search being done late, I could barely get ahold of anyone on my team to give me a quick answer about certain concerns. Leah was always professional and courteous, but getting a response seemed like pulling teeth at some times. I think Veterans United shouldn’t give them so many cases to work on at the same time and maybe then it would’ve been a much better personal experience. I would recommend going with a local lender so you know you can speak with someone because you can go to the bank anytime.
Thanks to Veterans United I now am a proud homeowner! Everyone who worked on my file was very nice and helped me during an already stressful time.
Thank you!
This is my second mortgage experience. The difference between VU and my previous lender were night and day. I was always in the loop and managed to go from offer to closing in 30 days.
You can trust them to get the job done.
It was an amazing experience to have such helpful people and always reaching out to help me through the complete process of buying my home. Completely amazing and made it very easy. Such an amazing team
The refinancing of our VA loan was entirely completed online with the exception of us signing our closing paperwork. The notary service for Veterans United was on time and well organized and three business days later our funds were deposited to our account. They demonstrated excellent team work and provided us with exceptional customer service. This is the way it should be, when you’re entrusting your lifetime investment and your future to a Company. This one Veterans benefit that I wasn’t expecting and they treated this US Air force Buck Sergeant like a Four Star General. Well done, Thank You
Great experience so far
The only comment I have is very short. If you reach out to Veterans United Home Loans you are most likely to be a home owner very fast
Everyone was very professional. We would definitely recommend them to others.
Veterans United was wonderful to work with. They were there whenever we had questions or concerns. They kept us positive about the home we really wanted.
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If you want extream efficiency with the home buying experience, veterans United has the best assets, people with knowledge, and the Experience to speedily close your loan.
Ask for Billy Chard!
We contacted VU beginning of October to start getting pre-approved for a home loan. We had our pre approval next day from our loan officer Jessica Messing. October 12 our offer was accepted and we went under contract. From that moment forward Jessica was an absolute pleasure to work with. She was quick to call me and answer any crazy questions and help me with any concerns I had. Within 30 days she had our loan approved through underwriting and cleared to close. We closed just over 30 days from our contract date. Jessica (and her entire team) were the most helpful ever. I would never have guessed buying a home could be this easy and stress free. I would recommend her to anyone I know to use as a loan officer. She made us love Veterans United. The personal care and concern taken on our file made us feel like we were the only loan she had going even though we knew she was insanely busy! We’re moving into our new house now, just closed yesterday, and she’s already called after closing to make sure everything went good and we had no other questions. Amazing company! Amazing loan officer! Amazing customer service!
Veterans United is really a dream come true for potential veteran home buyers. They let you know upfront what you can or cannot qualify for and there are no last minute surprises at or just prior to closing. Our experience with Veterans United is everything they said it would be. We are completely satisfied with the way we were treated during the entire process from pre approval to approval.
Please make sure that you have all of your paperwork in order and expect anything. Overall, everything went pretty well.
