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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,194

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

We are so blessed and glad that we chose Veterans United to help us find our home. It was all very quick and easy and they helped us along the way. We are first time home buyers and helped us to understand things that were new to us.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

In 2009 I returned home from Iraq to find my country in a terrible recession. I had money in my pocket, great credit and a desire to purchase my first home. No bank would touch me, I was told I lacked solid work history. Having been a California wildland firefighter (civilian job), to being an activated reservist (Interrogator - military job), filing for unemployment because of off-season then back to being a firefighter. I was denied buying a home because I deployed for my country while others lost there homes for participating in high risk loans. 9 years later Cindy Tolster helped me realize my dream. After I carried my bride across the threshold I stared out our window at the lake, and told my wife...I've waited for this day for so long. Cindy is truly amazing.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

I would recommend any Veteran use this to buy there home. The staff are good people who truly have you in there best interest.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Be patient and keep all documentation

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United was very patient with all my questions.....I enjoyed working with the team.Loan finished without a hitch.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4.5 out of 5 Stars
Would Recommend

Outstanding service!

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

0.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Excellent staff to work with. Very positive all the time. They returned my call faster than I expected. Joel team was really great people to work with.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Veterans United has made selling and buying our home such a positive experience. They go above and beyond for their clients and it shows throughout the entire process. We were introduced to Amber Brown in 2016 when we decided to purchase our first home and she was wonderful from the very beginning. When we decided to sell and purchase our second home in 2018, it felt good knowing we had someone to call who already knew us and would have our best interest in mind. My husband and I had A LOT of questions and any time we called she was more than happy to help us. She was always extremely prompt in all her responses, even after hours and weekends. It feels good to have someone you know and trust guiding you through such a big, important step in life. She has been a pleasure to work with and I recommend her to all of our friends looking to use their VA loan. Thank you Amber and Veterans United!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

0.5 out of 5 Stars

I would not recommend anybody going with Veterans United. It was a very lengthy and painful process. Even at closing, the local title company lady said her and her husband use Veterans United and it was very long and drawn-out. After I talked with other people -- the depth that Veterans United goes into is unnecessary. Almost think they're the IRS or something. They dig, and dig, and dig. If you have any side businesses you better be prepared. I learned the less you tell them the better off you would be, but for me it was too late. Being honest, I already advised of my side businesses. Don't pay off any loans once you start the process with them! They want to know how you had that kind of money, and will make you prove how you transferred that money to the bank, or deposited cash/check. I paid off a $4,500 loan during the middle of the process and they about lost their mind. They wanted proof of where that money was coming from. So I would have been better off keeping the debt? You're better off not to pay down any debt with Veterans United. They will want receipts, transaction proof in a statement from one bank to the other, whether it was cash or whatever. This wasn't proof that it was paid off. It was proof where you had that kind of money to pay it off? They will drag the process out so long you have to run your credit score twice. I was one phone call, one email away from asking for another piece of information for me --- I was jumping ship over to USAA. We did just finish and close in time for me to stay with Veterans United, because my seller was getting anxious to get out of their home. I respected them and the agreements we had made. If I known it was going to take as long as it would have, I would have jumped ship over to USAA much sooner when USAA was going match everything that Veterans United was doing. Actually I had to make Veterans United match USAA origination fee waiver. However, they played a game with me on that too. The loan officer wouldn't give me a "yes or n" if they would match USAA on the loan origination waiver until he had everything ready to go to the underwriter. Then later on at closing tells me that it was all in his hand. And he was happy he could do that for me. I picked up on that...

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Veterans United made our dreams come true, we definitely couldn't have done it without them. We greatly appreciate Anne and her team for all of their hard work, they are all absolutely wonderful.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

From the start with Katie to Clint to Nick - I was quite impressed with the staff and their knowledge. They walked me through the process and kept me in the loop as things progressed. Since I was a first time home buyer, I had plenty of questions and they didn't back down from answering any of them. Thus, I highly recommend VA United Home Loans and especially Clint Hamilton's team. Fantastic job!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Veterans United was fast, professional and detailed. I knew the status of the loan at all times and received excellent customer service.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

This is my first home and Veterans United not only helped me to accomplish my ultimate goal, they made the process an enjoyable experience. From the lighthouse program to closing, I couldn't have done it without them!

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

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5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

From start to finish, I’ve had the best home loan experience imaginable! I had lots of trepidation about owning my home, but Cody, Corey and Brent made this a reality for me! They are seriously the consummate professionals that you need to get through what could be a very arduous process. Here are the facts.... I told Cody that I needed to move by November 30, 2018 and I closed on my home on November 14, 2018. This did not happen without pure precision, unmatched skill and good old professionalism. I highly recommend that you work with Veterans United for your financing needs and if your fortunate, you will work with my dream team - Cody, Corey and Brent.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

To all veterans who want to use there G.I. Bill to buy a home I highly recommend Veterans United. They go beyond there means to assist you and your needs when buying a home I give them a 10+ rating

headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Outstanding service! Second loan I have had with Steve's team and they were great both times!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veterans United made the process of homebuying extremely easy. They walked me through every step and I couldn't be happier.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

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