As a first time homebuyer, I believe I was given a wonderful loan officer and realtor. It was probably one of the smoothest transitions I've ever experienced and I hope they can do the same for everyone else who apply.
They keep you informed all the way till close day. They do not mind explaining your loan and breaking it down for you. Try to get kyle kroll and zach debord as your loan people. They are great!!!
All the staff at veterans United were knowledgeable, quick to respond to all questions and had the correct answers. I have never had a better experience in any business transaction ever.
The loan process with Veterans United was seamless and easy. We had a great experience working with Brian and his team! Would definitely recommend this company!
I would say be patient with the process and ask questions if your unsure.
Buying a home can be a little uneasy, but Veteran’s United does everything to put you at ease & assures & guides you every step of the way. They are always available to assist with any problems, very upbeat & positive. They were awesome!!!
Everyone was very helpful during this process. Top notch service!
I never imagined the process would be so easy! I just kept waiting for issues and found none! From August through December and I had NONE! We left the country right before closing to relax and let things come up for the realtors to handle but no issues just a wonderful vacation!!! Best team ever ...Thanks James, Luis and Dean!
I recommend to use Veterans Home Loans very nice to deal
I would like to thank veterans united for a job well done.it was my 3rd home loan (no hiccups.ie,uploads. faxes and screenshots)and thank you for putting together a great team,loan specialist ,loan coordinator.I closed in record time.Thanks again.
If you are reading this then you are looking for a team to help you as a veteran to purchase a home. Well I have purchased two homes now with Veterans United and I will tell you that Veterans United has always put my needs and interest first! You can stop looking now and give them a call, My loan officer Jake Kraft and his team has made my journey very easy going and for me not knowing what my benefits were they explained it all to me. They were always there when I called always answered all my questions, I’ve learned so much and I can honestly say it wasn’t because of my realtors or family it was because of this team here! They will always keep you in the loop letting you know what’s going on and the best part is some or most of them are veterans themselves so they can relate to you and your needs. If I had to do it all over again I wouldn’t hesitate to chose Veterans United and I will continue to use them as much as I can moving forward. Thank you Jake Kraft and your team for the outstanding job and help you guys gave me!!
Kris Ball and his team were extremely professional and "up front" with the required documentation and they explained the entire process very well. Unbelievably quick and accurate with the answers to all of our questions. I would ABSOLUTLEY, and will, recommend Kris Ball and his finance team from Veterans United to family, friends, and any veteran seeking assistance in the home buying process. A very professional team!
Veterans United was amazing to work with. We started our homebuying process with a different company and decided to search elsewhere halfway through with them as we weren’t satisfied with their customer service. From the first phone call with Mike and his team, to the last, they were wonderful. Always there if we had a question, broke every step down that I had questions on, just very patient, helpful, and understanding. We were even able to keep our original closing date! I will be recommending Veterans United to everyone!
If all mortgage applications are as complex and as difficult as was my experience with Veterans' United, than I hope that I never seek a mortgage again.
Response from Veterans United
Thank you for your feedback Ronald. We understand that with a mortgage that is backed by the government there is a lot of documentation involved. We do try to streamline that process for you but it can still be tedious at times. If there is additional information you would like to provide please contact our Client Advocate team.
So thankful to finally be homeowners after a long career always renting. Rob went above and beyond to get my family in our new home before Christmas! Thanks guys!!
