This is the second time I used VU to purchase a home. If your nervous head to a branch office sit down with an LO. If you don’t have one call the corporate office. You’ll be given the answers you need to start and finish your home buying experience.
I am extremely happy with my home buying experience with Veterans United! The VU app made communication and documents submission very easy. The VU staff (especially Danielle) are very professional and helpful. This was the smoothest and most trouble-free home buying experience I have ever experienced!!
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Regardless of your situation, this team will work with you to make sure everything is in order and your ur are able to make a dream a reality. Great job Eric W. And Dena S.!
As busy as they were, they always stayed in touch, answered all of my questions, and kept a great attitude through the whole process.Thanks,Tim
I really wanted to enjoy the experience and everyone was very nice, but I think next time I'll go through my bank or rocket mortgage or something... Veterans United were very attentive in the beginning but then really dragged their feet when I needed them to hustle and that just did not improve my impression of Veterans United. At that point though, I felt I had already gone too far with the process and was not willing to switch lenders again. I really hope this was just a one off bad experience and that this is not how things normally are for other VU customers.
Response from Veterans United
Hi Brian. We really wanted you to enjoy the experience start to finish as well. We're sorry if you do not feel that was the case. Our Client Advocate team is available to discuss your purchase in more depth if you would like. I can assure you, our standard is to provide the best service experience for our Veterans.
Be patience and provide everything that's asked in the check lists. Brad, Amy and Billy was also very helpful.
Veterans United is a company that I believe is the best choice you can make when buying a home. At first I just couldn't believe that one company could have all these 5 star reviews but they made a believer out of us. I would chose VU again and again when buying a home.Exceptional customer service and knowledge make them the best company out there.
Expressed Love for the Veterans family, being able to help them
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Veterans United was the most amazing company to work with! They keep everything simple and straight to the point. They are there for you every step of the way. Justine Farnen was my loan officer and I would reccomend everyone to her! She was the most amazing person to work with and I couldn't have asked for anyone better; because that would be impossible! If you are looking for a home Veterans United is the place to go!
Stress free. They kept me well informed and never missed a beat. Mystle really stands out. He positive attitude and willingness to help anytime it was needed was key in this stress free transition.
Very happy with the loan process and the realtor Barry. Very honest company. Thank you!
VA finds you a realtor, shows you homes YOU want to see...keeps in CONSTANT communication and helps with ANY questions you may have!! Once you find the right home, all paperwork is handled EXTREMELY fast, you'll be unpacking in your new home in no time!!👍😇
We had a very positive experience with Veterans United in Clarksville, TN and I would definitely recommend them to all my friends and family.
