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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,508

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 439,508 unfiltered, unedited reviews

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0.5 out of 5 Stars

I would rather lose my leg all over again than work with this company again. No one was talking to one another. I would have one person tell us one thing and another tell us the complete opposite.

Response from Veterans United

Hi Robert,
I’m so sorry to read this feedback. The words you used make it clear just how frustrating and painful this process felt, and I can’t tell you how much I regret that you were left with this impression of Veterans United. Being told different things by different people is confusing and discouraging, and I never want any veteran to feel that way when working with us.

Thank you for sharing your experience, even though I know it couldn’t have been easy to put into words. If you’d ever like to talk more about what happened, my team is here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

Amazing process. Miguel and his team are the best.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

The team at Veterans United was great in every way! They responded quickly to whatever was needed and did so in a courteous way.They kept us updated continually as the loan progressed. And they were encouraging and positive about getting to closing. They were happy for us when it all was done! Thank you everyone!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Very helpful understanding and explanatory with the entire process from the perspective of a first time homeowner, couldn’t have been done better.

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend
Photo submission from Sharon H.

Loving my new home!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

Working with Bailey was very pleasant. I went into this experience not knowing what exactly it entails, but knew it’d be stressful. She made sure to answer any and all questions, made the experience doable and overall I’d do it again.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

Veterans United helped explain the home buying process and answered all my questions and concerns.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

4.5 out of 5 Stars
Would Recommend

Working with Veterans United was great. They were there every step of the way. Were always available when I had questions and got answers for me promptly. I highly recommend working with Veterans United!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
Photo submission from Jamillah L.

No Ordinary Experience.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Kedric and Jennifer were excellent in getting us the information we needed to make the house closing a success. They’ were there every step of the way to make the process as seamless as possible thank you!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Veterans United made the entire home-buying process smooth and stress-free. Everything was explained clearly, every step felt easy, and I always felt supported. I’d absolutely recommend them to family and friends.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Extremely friendly and easy to work with. Everyone I dealt was very helpful.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veterans United was awesome to work with. The team assigned to me was the best. They answered every question I had.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
Photo submission from Dwaun B.

My team at Veterans United did a wonderful job. Happy to be home.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

More Reviews

See all 439,508 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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