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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,485 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,485 unfiltered reviews

Starting on Page 96 of 15,483. Return to Page 1

5 out of 5 Stars

Helped us whenever we needed it.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Maggie was very efficient and kept me informed about everything that was going on.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
Photo submission from James F.

My overall experience was good as a first time buyer! And my team and realtor did a great job on getting me into my home! Thank you all!

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars

All of the staff associated with my loan process were excellent. The concierge services was a plus the loan agent and staff were prompt and quick to answer any concerns that I had. The easy to use app worked great for me to load documents or receive documents that I needed to sign. The to-do list within the app let me know exactly where I was in the process so I had a little questions. Overall, a very good experience with everyone I came in contact with including personal that might have been filling in for someone out that day. If I choose to buy another home. I will most definitely use veterans unit again.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Yall made it easy to navigate and use the system nd it helped us alot as most the paperwork was already done

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

I was very nervous about the whole process but was put as ease by my amazing team.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

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5 out of 5 Stars

Takes care of everything. Very responsive.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Everyone has been kind helpful and supportive of the process.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Amazing. 10 out of 10 for sure. Strongly recommend.

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars
Photo submission from Hatler B.
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

Ready to see for yourself?

Experience first-hand why 370,216 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars

Nick was great and the rest of the team was fantastic about answering all my questions and getting back to me incredibly quickly. They made the whole first time home buying process a breeze.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

The whole team was incredible. The app was easy to use.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Photo submission from Wanda C.

Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

This was the easiest house buying experience I could have imagined. This team was awesome.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The most amazing experience that I have ever experienced in my life. Outstanding service and personnel!!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Mary Davis has excellent customer service! She went above and beyond what was expected of her. I highly recommend her service to people I know. It was a difficult refi-cash out situation I had but Mary made it happen! She was quick to listen and offer solution to problems that arised. A pleasure to work with and I’ll definitely be coming back in the future! Thank you Mary and Madi!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

My wife and I recently refinanced our beautiful home, and we received the same friendly professionalism as we did we first purchased our home in 2025. Katie and her team are awesome! I would recommend any Veteran to purchase a home through VU!! Thank you all!! Blessings!! 🤗

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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