Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,984

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 471,984 unfiltered, unedited reviews

Starting on Page 96 of 15660. Return to Page 1 »

5 out of 5 Stars
Would Recommend

The entire team was wonderful. We can’t thank them enough. The home buying process is crazy, but they made it so much easier. Ty, Natascha and Max were amazing. We know there were a ton of others working behind the scenes too!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Outstanding Performance, quick and very strait forward

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

There are moments in life that you’ll never forget, and purchasing my home is one of them. I can say without hesitation that Veterans United exceeded every expectation I had. From the very beginning until the day I closed, I was treated with professionalism, respect, honesty, and genuine care. At no point did I ever feel like I was just another customer—I felt like I had an entire team that was personally invested in helping me succeed.I want to sincerely recognize my incredible team: Thomas Hall, my Loan Officer; Christie Thomason, my Transactions Coordinator; and Gavin, my Home Buying Concierge. Each of them played a vital role in making this experience as smooth and stress-free as possible.Thomas Hall was simply outstanding. His knowledge, professionalism, and dedication were evident in every conversation. He was always available to answer my questions, explain every detail, and provide reassurance whenever I needed it. He never made me feel rushed and consistently went above and beyond to make sure I understood every step of the process. His commitment to serving Veterans is something that should make Veterans United extremely proud.Christie Thomason was exceptional from start to finish. She kept everything organized, ensured every document and deadline stayed on track, and communicated with incredible professionalism and kindness. She made what could have been an overwhelming process feel effortless. Her attention to detail and ability to stay ahead of every step gave me tremendous confidence throughout the transaction.Gavin, my Home Buying Concierge, was equally phenomenal. He checked in regularly, made sure I had the resources I needed, and genuinely cared about my experience. His positive attitude, responsiveness, and willingness to help made a lasting impression.What impressed me most wasn’t just how knowledgeable this team was—it was how much they genuinely cared. Every phone call, every email, and every interaction reflected a team that takes tremendous pride in serving Veterans and helping families achieve homeownership. That kind of dedication can’t be taught; it comes from people who truly love what they do.Because of this team, what could have been one of the most stressful experiences of my life became one of the most exciting and rewarding. I would recommend Veterans United without hesitation to every Veteran, service member, and military family I know.To the leadership at Veterans United: this team represents the very best of your organization. Thomas Hall, Christie Thomason, and Gavin exemplify professionalism, integrity, compassion, and excellence in customer service. Employees like these don’t just meet expectations—they redefine them. They deserve to be recognized because they made a lifelong dream become a reality.Thank you, Thomas, Christie, Gavin, and everyone at Veterans United. I will never forget what you did for me, and I will proudly recommend Veterans United to every Veteran I meet.

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
Photo submission from Anthony C.

I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.

headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

VU made the home buying process a dream!! With it being our first home purchase, we were nervous, but it was the BEST & EASIEST experience!! Ben & his team were quick to answer every single question I had, they were very responsive, and I never felt alone during the whole process. I would recommend (and have!!) any veteran wanting to use the VA loan to call Veterans United & work with Ben!! Hands down the best. We are so happy to be in our first home & it couldn’t have been a smoother process. Thank you Ben & thank you Veterans United!!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Everyone did an exceptional job. They kept us continually informed throughout the process and were ready and willing to answer our questions and gave us suggestions on ensuring that we had everything we needed to close the deal and move in.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Evan, Amanda, and the team were excellent. They were so responsive. They listened to my worries and my concerns and my happy times throughout this buying process. They are basically counselors! LOL They worked overtime and got us closed early! Thank yall again!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Veterans United has gone above and beyond to take care of my family and I. We love our forever home and are so grateful for our team who made it all possible.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Very lovely process!!!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

Everyone did a great job and finished up with no complications.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
Photo submission from Shanda S.

Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Christian was amazing from start to finish! This was my first home and he made the process so easy. He helped with every detail and we are so thankful to have him on out side helping us.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Whitney was awesome to work with! I feel like she went above and beyond several times to make sure all my questions were answered and kept the process moving quickly.Smoothest home buying process I’ve experienced and this was my 4th home purchase!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4 out of 5 Stars
Would Recommend

I would have liked to know the time constraints around closing and the final inspection before hand so I could have schedule around those days in advance if possible.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

Ready to see for yourself?

Experience first-hand why 376,619 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Matt and Jackson were both professional and determined to help. I appreciate all their efforts. There were some ups and downs in getting to the finish line and they held steady and got the job done.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Would Recommend

Vu was on top of things. They let me know what was needed as soon as they knew. Thank you so much

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Everything worked out for the best the entire team was good thanks Ricky Ray Frazier 🙏

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Incredible customer service! Our loan team made this hectic refi as smooth, bearable and successful. God blessed us with VU and Corey Bruns & Becca Terry!
I was a bit skeptical at first and now I’m so grateful a friend told us about VU. 🙏🏼

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Amazing experience, we looked for a house for over a year and they stood by us the whole way! They helped us out the with the entire experience and made sure we got a great deal on our loan. The team was exceptional and would highly recommend!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

More Reviews

See all 471,984 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,506 Veterans started their online quote today.