Thank you to Ryan and his entire team! I had a phenomenal experience for my second home purchase with Veterans United Home Loans which is why I am a return customer. Thank you everyone!
The realtor that was assigned to my team was really bad. It seemed like I was expected to do everything to find a home on my own. He was unprofessional. In regards to the paperwork near the closing, the ball was really dropped. My closing had to be delayed 2 hours because the paperwork was not at the title company. I ended up having to call senior management 40 minutes before the delayed appointment to get the paperwork there. No one on my team were answering their phones during this time either. I had the inspections scheduled within a week of the purchase agreement. It felt like the wait for the appraisal was excessive and the appraisal along with the final paperwork was left to the last minute. I wasn't given proper time to go over any of the paperwork at the end. There also seemed to be a disconnect between my realtor and my team about closing costs.
This was a challenging yet unique case for myself and the VU staff. They rose to the challenges and help make my home ownership a reality. They really did go above and beyond for me.
Happy to have found a place we can call home!! Thank you Veterans United!
My overall experience with Veterans United was great. The entire process went smoothly, and everyone was helpful and professional. Communication was good, my questions were always answered, and I felt supported throughout the whole process. I would definitely recommend Veterans United to other veterans and military families.
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Clint Hamilton and his teams was great both times I've used them for buying a house very friendly and very thorough and responsive when you have questions
Working with Phil and his team was an outstanding experience from start to finish. Over several months and multiple properties, Phil was exceptionally patient, organized, and proactive. He broke down every number clearly and guided me through each phase of the process, ensuring I was completely confident at every step. The level of dedication and care they bring to the table is unmatched, and I couldn't be more grateful for their support. I hold Phil and his team in the highest regard and cannot recommend them enough.
Once again thank you very much for all the support and encouragement given. You have given another veteran a great chance to look forward the future without worrying about a place to sleep.
Blessings
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
The entire team was excellent! Quick, responsive, and eager to assist me with every part of the home buying process. Their support made the home buying process a breeze. Thanks especially to Andrew and Justin
Always answered the phone and gave me good info or told me who I could contact for the right info
I am very thankful to have had Mike as my lender. I can truly say that he was with me every step of the way. He made it easy for me to understand the process. When I needed him the most, Mike went beyond my expectations. He is a good person to work with.
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Title: Outstanding Home-Buying Experience with Veterans UnitedI cannot say enough positive things about my experience with Veterans United, especially the incredible loan team, Tony Stephenson, Rachel Gray, Gabby Gawronski and Credit Specialist Ryan Branson.As a first-time homebuyer, I went into this process expecting it to be stressful and overwhelming. I had heard plenty of horror stories about buying a home from the financing process to the endless paperwork and everything in between. Thankfully, Tony and his team completely changed that expectation.Their service was absolutely remarkable. They were incredibly attentive to my needs, always available when I had questions, and consistently responded to my calls, emails, and texts almost immediately. They never made me feel like I was asking too many questions or being a bother. Instead, they made sure I understood what was happening every step of the way and always made me feel like my home purchase was a priority.Buying my first home was a major milestone for me, and having a team that was knowledgeable, responsive, patient, and genuinely invested in making the process as smooth as possible made all the difference. Tony and his team took what I expected to be a stressful experience and made it as easy, convenient, and enjoyable as it could have been.I truly appreciate everything they did to help me get to the finish line. Their professionalism and dedication are a huge reflection of the kind of service Veterans United provides, and I would highly recommend them to anyone, especially a first-time homebuyer.Thank you, Tony, Rachel, Gabby, and Ryan, for making my first home-buying experience such a great one! You all were absolutely amazing, and I am incredibly grateful for your help throughout the entire process.Regards,
Maurice P.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Sara, Jeremy, and Chloe were all very helpful, friendly and understanding. Working with Sara was like working with a good friend or family member, and I always felt like I was taken care of.
Super easy to work with them! They kept us up to date with every step and very clear with information they needed! Highly recommend with how easy and fast it went!
I loved how corey &’ dawn helped me I still cannot believe it ! I’m a home owner thanks to my team and I will highly recommend THANK YOU 🙏 for helping my family find our home
