My experience with Verterans United was extremely stressful and disappointing. They were not flexible at all when it came to documents that were more than 20 years old and no longer available. Even when I provided alternative proof, it was dismissed as “not good enough.” Instead of helping track down information they easily could have obtained themselves, they kept sending new to‑do items day after day, each one demanding something different.On top of that, their 11th‑hour demands made the situation even more frustrating and stressful. Every time I thought I had provided what they needed, they added something new at the last minute, creating unnecessary pressure and confusion.It felt like they turned me into their errand runner—constantly chasing paperwork, digging through old records, and trying to satisfy requirements that seemed to change every time. Overall, their lack of flexibility, constant shifting demands, and unwillingness to assist with document retrieval made the entire experience far more difficult than it needed to be
They were great and worked awesome with me through out the process
Jeff Gordon was absolutely fantastic. He was super responsive and helpful!
They’re very honest and informative about the whole process, never felt like I was being coerced into anything. They also make an effort to work around your schedule.
I can't say enough how Veterans United was the most amazing loan company I've ever worked with. From start to finish, they made the process so easy and stress free. They explained everything during the progress and we're always available for anything I needed. I highly recommend Veterans United to all veterans seeking a home loan.
Lots and long
Everything that was needed to be addressed to make sure the loan went thru right, in my favor, they did. I was always kept in the loop and what ever questions I had were answered. I truly appreciate everyone’s help in the process.
This is the third time Jason has helped us buy a home. He is very professional AND personable and communicates in a timely manner. His assistant Megan is also very helpful!
Amber was amazing and a pleasure to work with. This was my next home buying process with her and again I wasn’t disappointed. She was always available for my endless questions & if she didn’t have the answer she knew how who to go to and got back to me.
VU was professional, pleasant to work with, and moved quickly to enable us to close in just over a month.
I will definitely use Veterans United again, will definitely pass your name on. I've never seen a service that covers everything from the loan process to utilities hook up. You offer a one stop shop for purchasing a home. Thank you for assisting Veterans!
The process was easy with the help of the staff at Veterans United!! I was in my new home within 2 weeks🤗. I love it!!
Veterans United made the home buying process easy.
The constant calls. The massive lack of communication. The telling me one thing, then calling the insurance broker or landlord and giving them completely different information. I wouldn't take this team to Mcdonalds for the dollar menu. I've seen bad, I've never seen a team so bad at being aligned. Wouldn't recommend to friends, family, even enemies.
Very professional always answered in a timely manner
Great team!!!! Made everything easy and stress free. Will always remember how they treated me right!
I had a great experience with them.
Anything I needed, someone was there to assist me. I am a first time home buyer and they made this process so much easier. Especially when I had questions, they always had an answer for me and were so reassuring even though I was having constant panic attacks. They were great!
Sam Carmack is the BEST Loan Officer. He’s attentive, knowledgeable, personable, and dedicated to his clients.
I have a very unique situation. Concerning divorce and property. For years I was told I wouldnt be able to buy a house. Evan and his entire team were amazing. They jumped through hoops to help us get our dream home.
The entire team was quick to respond to my questions and concerns, and made our home purchase an extremely smooth experience.
