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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,955 reviews
331 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,955 unfiltered reviews

Starting on Page 96 of 15,866. Return to Page 1

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

Outstanding. Helped me every step of the way. Couldn’t have gone better.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars

Matt, Travis, and Rebecca and our own buying agent Alicia were all very tight and very easy to contact. Responses, not much to improve in this area…. It was great.The software that supports the Veterans United home loans is first class … easy signin, easy to navigate for the customer.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Chad Bowman, Ryan Bray, and the rest of the VU team were super helpful, informative, and responsive from start to finish. We were first-time homebuyers but with the VU team's thorough assistance and communication, the entire homebuying process went off without a hitch! We'd recommend them to any homebuyers.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars

The minute we contacted Veterans United and Nina was assigned as our loan officer she contacted us and spoke with us about our needs and financial status. Nina would keep in touch with via text, phone and email and was always updating us on the our loan status. Nina would even run numbers for us when we asked and would call us and go over those numbers with us. The whole team was amazing !!!!!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Kat and her team was amazing. Made the process seamless and smooth. Very efficient. I would highly recommend!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Very friendly, quick to respond, 10/10 customer service

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Michael, Tyler, and Mandy were absolutely stellar! Less that zero stress, they made the whole process and experience smooth! My wife and I were totally blown away by the caliber of customer service we received from start to finish, we didn't feel like a customer or a number, we felt like family. Integrity, total transparency, always available, and dedicated to seeing us through. If you're a veteran, and you are shopping for a home, you want this team! Jon & Susan Prenovost

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

This is the third home we've purchased with Veterans United, and we'd do it again if this wasn't our forever home!The team at VU never skipped a beat, kept us informed and did everything possible to ensure we were ahead of the process. Matt E was our loan processor and he made sure everything was done the way it should be and even helped us to close early!VU was great to work with ensuring our last home purchase through them was memorable. We made friends to be sure.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

The team at VU made the process significantly less painful than anticipated. 10/10

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Justin G. Was the lender I worked with for my home and he was AMAZING! From start to finish he actioned items quickly, answered all my questions, and made sure to always follow-up and check in with me. There was no pressure from anyone on the team while I was still actively looking for a home. Once I found a home, I was on deployment with a hefty time change and he made the loan process easy to work through, took initiative to knock things out for me, and worked around my schedule. I couldn’t recommend Justin enough.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

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5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I couldn’t be more pleased with Jordan and his team. In our initial conversation I told him to explain the process to me as if he were teaching a child how to buy a house. Jordan and his team did an excellent job of keeping me informed and explaining the process so I fully understood everything.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

Very patient,knowledgeable, response to emails,phone calls and texts are quick with a response or answer.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

John made this experience painless, and a fun adventure. He helped me by my first home and I couldn't be more grateful. Veterans United definitely does right for veterans.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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