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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,176

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,176 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Brett and his team made it so easy. I enjoyed work with him so much he seems like family.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

4.5 out of 5 Stars
Would Recommend
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
Would Recommend

Overall experience was good, and the mortgage team was very helpful and explanatory throughout the home-buying process. However, there were some documents that got missed/didn't get sent over to me in time, and our closing got pushed from a Friday to a Monday due to a 3-day waiting period pertaining to the final appraisal review. Aside from that, I would recommend.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
Photo submission from Percy W.

Brant and his team were so easy to work with and made me feel respected through the whole process of buying my home. I'll certainly bring my business back and recommend Veterans

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

The apps makes everything so convenient.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The entire process was rapid, taking about 35 days from the initial offer to closing. It was done entirely online without needing to visit anyone's office. I recommended Veterans United to two of my coworkers, who are relocating back to the United States this summer.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

This process was made so simple, smooth and easy by my team and I cannot thank them enough for it!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Everyone was friendly, punctual, and made the process as smooth as possible!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

I had a great experience with Tyler Oakley and his team. I would and will recommend.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
Photo submission from John G.

The Greenlee Family is home in Oklahoma! We want to thank our loan team and everyone at Veterans United for their outstanding support in making this possible.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

All involved were great helpful and very professional. I

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Alex and his team were exceptional in their help finding and buying this house. The referral to Rob, the real estate agent was amazing. Both guys helped us every step of the way with the help of their teams and we would highly recommend this to anybody.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

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5 out of 5 Stars
Would Recommend

Devin Cott and his team were incredibly helpful in assisting us with everything we needed. This is our first house, and the process was long, but Devin never gave up on us. Thanks so much for y'all's help and support.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend

Jon and his team did an outstanding job. Right before closing, I could count on them with correct fast information. When I need them to respond- they did without hesitation.I appreciate the team and especially Beau.Thanks,
Brent

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
Photo submission from William E.

My loan team worked very hard to get me closed

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Made the process easy.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

The process was smooth and Brian and his team members were very helpful. This is a very professional, knowledgeable and hardworking team. They were always there for us and very responsive to our needs and concerns. One thing that could improve is the way the repairs (in our case - the septic distribution box repair) requiring permits with escrow holdback is dealt with. I would suggest that the holdback amount should be determined in light of the required repairs indicated on the permit issued by the appropriate authorities. The initials bids submitted by the buyer/seller could be based on what vendors are telling the buyer/seller and not based on what is required by the appropriate authority. Therefore, once the appropriate authority states the requirements in the permit, the buyer/seller should be allowed to withdraw the bids and submit new bids based on the permit. This prevents the buyer/seller from unnecessarily paying more into escrow than is really necessary. Requiring more of an escrow could also prevent the buyer/seller from closing in a timely fashion due to lack of resources that should not be required of the buyer/seller in the first place.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

More Reviews

See all 428,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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