I came into this process with the mind-set of wanted to know where I stood in the case of borrowing for a home. I did not expect to be actually buying my first home when I started. Now, I am a proud home owner with an affordable mortgage. I could not have asked for a better experience.
on top of everything, reassuring, efficient.
Eric and the team were great. They worked hard and kept us informed. Also, love the web site with the clear to do lists and videos. Great support and visibility.
Joey and Jesse were always competent and wonderful / upbeat to work with.
Everyone was very helpful and professional
Very professional, quick to answer questions!Easy to work with, personable, reliable.Felt very comfortable asking what I thought were stupid questions! They always assured me that no question was stupid!!!!
My loan officer did not call me to go over the final disclosure. I reached out to someone else who'd been helping me to confirm funds for closing, I also emailed my loan officer about the funds. Both told me I had everything I needed. I learned at closing I didn't have the right amount. Although everything up to that point went smoothly, I consider this a very big problem.
Great and easy processs...Veterans United really cares
Everyone was more than helpful.
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John and Melissa were awesome to work with. They were extremely diligent in regards to our required documentation. We were well informed and felt very much supported throughout the process. We are extremely grateful to our loan team.
Both loan processes we have experienced with Will Lewis and Veteran's United have been pleasant and seemless. I love the website and the fact that we were able to take care of all the paperwork remotely. The system is definitely designed with the customer in mind. All of our future home loan business will remain with Will Lewis and Veteran's United.
