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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,248

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 420,248 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

4.5 out of 5 Stars
Would Recommend

Great overall experience!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

3 out of 5 Stars
Would Recommend

Asked for additional help into grant programs never got a response about them after sending links

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Excellent service and contact, Blake was awesome through the whole process

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend

No problems our experience was great.

headshot image of Mitch Carver

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend

VA inspection was a little to lose to closing date is my only complaint.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

The files were easy to access, easy to read, and sign!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

John Sego was extremely helpful and closed my loan in record speed under 30 days.

headshot image of John Sego

Loan Officer: John Sego

NMLS# 1439557

3.5 out of 5 Stars
Would Recommend

They did a good job.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Working with Jacob Powers was a great experience he made the process easy and took great care of us.

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

The website and educational information was fantastic! Veterans United made home buying simple, educational, and enjoyable! TWO THUMBS UP!!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

3.5 out of 5 Stars
Would Recommend

I'm very happy with my experience. The people who helped me were available any time that I needed them

headshot image of Laura Christie

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

3.5 out of 5 Stars

I felt like they lost paper work I had submitted several times or they didn't actually look over the paperwork I provided before making a call to me for additional paperwork that had already been submitted. As soon as we made an offer on the house I should have had a very detailed check list of what I needed for my loan. I spent several hours collecting paperwork at last minute requests. It was extremely frustrating.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Brennan VanMatre & Jennifer Sims & their team were wonderful in making the home buying process easier & as stress free as possible. I would highly recommend them to anyone who is in the process in buying a home.

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

4.5 out of 5 Stars
Would Recommend
Photo submission from Matthew F.
headshot image of Keegan Magee

Loan Officer: Keegan Magee

NMLS# 58232

4 out of 5 Stars
Would Recommend

I had to send documents multiple times. Which was annoying. Whenever I was asked to send a document to them I would literally go to my email and forward the email I had already sent to them again.

headshot image of Gina Overshiner

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

1.5 out of 5 Stars
Would Recommend

I feel we were scrutinized over somethings and yet other things went by the wayside. They fought over a damnaged garage door and yet there were no smoke alarms in the whole house and they let that go. I just really think that the priorities of the underwriter really need to be looked at. The loan officer Corey Nicols was awesome. Through it all he never lost his cool with me. Even when i was ectremely frustrated he was there to assure us things would work out.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 420,248 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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