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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,262 reviews
639 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,262 unfiltered reviews

Starting on Page 9822 of 15,043. Return to Page 1

4 out of 5 Stars
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

If you aren’t using Veterans United with Terry and his team then you are wrong. Not only are they there every step of the way during your home buying experience, but anytime of the day Terry or his team was there to answer my questions. Above and beyond what I expected from a loan company

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

4.5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Amazing. The service and specialists helped me above and beyond

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Veterans United definitely exceeded all of our expectations! It has been a pleasure doing business with them. The entire team were extremely friendly and knowledgeable. We are forever grateful for the outstanding service we received throughout our entire home buying journey! A special thank you to Allison Basnett and Shelbie Brumley for their phenomenal dedication and work ethic. We would highly recommend Veterans United to anyone looking to purchase a new home!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars

A absolutely positive experience. The VU portal and loan team make the process very transparent. I would gladly use this team again in the future.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

2.5 out of 5 Stars
4.5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

0.5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Very Easy, Helpful and a good asset to use.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

0.5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

Got us pre approved within an hour and worked around our unusual circumstances to make sure we got the loan we needed in time to buy our house.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars

They worked very fast! They always answered any questions I had, made sure all my paperwork was in order to keep the process moving. Very friendly staff!

headshot image of Dave Stoll

Loan Officer: Dave Stoll

NMLS# 1657172

4 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

3 out of 5 Stars

Go with a different bank

Response from Veterans United

Hi John, we respect your feeling and always look for ways that we can deliver a better client experience. You may reach out to a Client Advocate if you would like to provide more information.

4.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Brandon, Lisa, and the Real Estate team were simply incredible. As daunting as the house purchasing process is, they broke down everything step by step and truly helped me along the way. They kept the entire process well ahead of schedule, and also made sure I had the best rate and savings available. I couldn't recommend them enough. They were all fantastic!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Veterans United was the best decision we could make, Mike, Andrew, Erin, Richard (The Realtor) and the rest of the team, were absolutely Phenomenal, we found a few problems down the road and they always were willing to help us and find the best possible solution. Thanks a lot!!Do not hesitate to call them when you decide to buy a home...

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

2 out of 5 Stars

Don't work with Donna Roff.

Response from Veterans United

Hi Daniel, we are happy to discuss this with you further. Please consider contacting one of our Client Advocates for assistance. We look forward to receiving more information.

4 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

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