ALL OF THE PERSONNEL TOOK THEIR TIME TO EXPLAIN ALL OF THE PROCESSES THAT WERE NECESSARY TO ESTABLISH A FAVORABLE HOME FINANCE FOR ME, THE OLD VETERAN! DURING THE PROCESS,
Very easy to work with VU lender. Great communication. I switched to VU loan from my bank because I was not able to contact with my lender and I lost a home that I really like. After I was with VU everything went smoothly with no problem. My husband and I are active military and we highly recommend to apply VA loan if you are a veteran or active military.
It was great working with Dane...he always returned phone calls and answered text messages. It was a pleasure working with him.
VA ensured my home was completed as expected.
I could not and wouldn't have gone through this process with anyone else! As a single mother of two this was terrifying! But veterans united made the process easy and I got the best possible options for me. I am extremely happy with them and would do it all over if it meant working with them!
This was a great experience and I'm so thankful and blessed to have work with Veterans United and Meghan!
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It's a slow process But hang in there the end result is great
Do not use this company at all. The experience I had was very terrible unsatisfactory and made lots of mistakes. They asked for several papers they already had . Loan officer disappears during the closing stage and gives it off to a first-time person to handle which incurred another 13 days past my closing date. I repeat DO NOT.... DO NOT use this company. Check with your real estate agent close to you and they can get you better service than this for sure. Very disappointed. ☹️☹️
Response from Veterans United
We appreciate your feedback Gerald, and we apologize for whatever actions we may have caused that led you to feel this way about your home purchase. We would like to know more about what led to your delay. Please reach out to our Client Advocate team so we can help prevent the same experience for other Veterans.
This process was extremely stressful, but my team knew it and was patient. My sincere thanks to Heidi, Phil and Leigh Ann. I love the house! I know we'll be very happy here for a long time.
I would highly recommend Veterans United to anyone wanting to purchase a home. They are professional, diligent and responsive. They handled all the transactions in a secure manner and I feel safe knowing my loan is in their hands.
