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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

422,552

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 422,552 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of James Wiley

Loan Officer: James Wiley

NMLS# 1956905

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend

Love the app and the team all on lone and always keeping me update on docs and process.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Thank you so very much to the wonderful team at Veterans United. Making the home buying process a breeze; minimizing any possible hiccups along the way! Simply wonderful group of individuals with different strengths allowing for the best possible service all around!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

The loan team did a great job. The app was super simple to use. Everyone was extremely polite. When they needed something, they add it to your “to-do” list on the app and you can upload it directly to each task. Fantastic experience. I hate moving, but if I do it again it will be with Veterans United.-M. Shirley

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Veterans United is a team of professionals who are there for you any moment that you need them. This team’s work ethic is extremely fast, they communicate very well, pay attention to detail, and strives for excellence with every product they present. They are also very understanding of your unique circumstance and accommodating to your needs. It has been an absolute joy to work with these professionals & I would highly recommend them if you are looking for your home.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4 out of 5 Stars
Would Recommend

Always room for self improvement

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
Would Recommend

You guys seem to have good systems, the todo list on the site made it easy to see what needed to be done. The ability to text one number for the team to all see and stay on the same page was helpful.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

2.5 out of 5 Stars

We worked with another individual, Nate Arni, who was sluggish, not communicative and willing to let our home purchase slide onto the back-burner. Had it not been for Andrew Beckett, Nate was ready to just accept defeat and let my wife and I pursue the next step of HOMELESSNESS. THANK YOU ANDREW FOR DOING NATE’S JOB FOR HIM!

Response from Veterans United

Thank you for this feedback Nicholas. While we are thrilled you had an excellent experience with Andrew, we are disappointed it wasn't your overall feelings about your journey. We understand how the home buying process can get stressful when communication is not what you were expecting or deserved. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Veterans United was absolutely amazing to deal with. Every person I had the pleasure of talking with was wonderful. I would highly recommend VU to every veteran I know!!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Would Recommend

What can I say? You've earned a lifetime of loyalty in me. Chance and Travis at Veterans United Home Loans are and will always be my first choice for future needs. I was able to purchase a home in Florida while living off grid in Idaho in the mountains with no electricity! Ha! You guys are so cool! The app you use for all the documents and central repository is
genius! This teams ability to keep it all organized and flowing along is a testament to the professionals you guys have. And...when I got to Florida, I had a super cool gift from the crew delivered to the house. Knowing I'm a surfer and a paddleboarder, my gift was a fun
accessory for a paddleboard lol. Great job Kim! She knows her clients! Thanks again to my dream team...I love you guys. ❤️

headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

More Reviews

See all 422,552 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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