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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,759 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,759 unfiltered reviews

Starting on Page 9941 of 14,892. Return to Page 1

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

We are extremely happy with the pace that this loan went through. From the date that we originally applied, then getting the house appraised, submitting the necessary documents and signing off on the final closing papers, it took exactly 30 days. Thank you Mason and Adriana!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Veterans United The Team (Lauren,Stephanie and everyone in underwriting) was a blessing to our family they was awesome every step of the way and made our home ownership dreams come true. Thank you.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

You are crazy not to use Veterans United! This process was seamless and flawless!! They prioritize you and you literally have no worries with them on your side!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

We had a great experience with Veterans United. They were with us every step of the way. They were always available when we had questions or felt nervous about something. They were very kind. I will recommend them to anyone.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

I tried to get a VA loan with a local bank while in my last year of Active Duty, prior to retirement. Unfortunately, the local bank wouldn't accept my retirement income as a source for future payment for the loan. We quickly switched gears to VU and the experience was phenomenal. They completely approved me based on military retirement and closed the loan in less than 30 days. We never had an issue. Thanks, Leah!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

The team that was assigned to me was prefect. I was able to work with them with know problems.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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3 out of 5 Stars

Overall I am not all that satisfied with my home loan experience with Veterans United. The appraisers were awful and nit picky. They created lengthy delays. Also have heard that other mortgage companies offer incentives for first time home buyers but I did not receive any incentives.

Response from Veterans United

Thank you for sharing your experience Jeremy. We understand the VA's appraisal process can sometimes raise questions when purchasing a home. As discussed, Veterans United is not directly involved in that process, but we do try to properly explain what is to be expected. We appreciate the opportunity to help you purchase your new home, and place a high priority on offering our expertise in a competitive market.

5 out of 5 Stars

The Veterans United team was FANTASTIC throughout the home-buying process. I would absolutely recommend them to friends and family.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Extremely easy to work with. Lending team was always knowledgeable and available. Veterans United made the home buying process so low stress that it was enjoyable from start to finish. Great experience, highly recommended!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Wonderful experience with an upfront and extremely professional lender.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4.5 out of 5 Stars

Everyone that I and my family was in contact with was extremely helpful and knowledgeable. I was in upper management for 24 years after being in the military for 14 years I would be honored to have a staff working with me such as the Veterans United Staff. The only problem I had with the whole loan was the Underwriter. I know they have guidelines to follow but I think she went to far. So hopefully anyone that has to deal with this individual beware. The underwriters don't care if the loan goes through they get paid anyway. This is a great company to work with but I hope that you do not get the same underwriter that I did because it caused me to have to extend my closing twice and I came close to loosing my house I wanted to purchase. My loan Specialist and her assistant saved the whole deal and I Thank them for all the hard work they have done.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars

Give Veterans United a chance to help you get into your dream home, you’ll be so thankful you did so!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

Billy Jones explained the home buying process throughly and assisted my wife and I whenever we had an issue. Great man to work with. Would recommended to all seeking an outstanding loan officer.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Joe Hooker

Loan Officer: Joe Hooker

NMLS# 1289086

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Experience first-hand why 354,927 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

An overall excellent experience.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

No comparison to other companies. By far the easiest to work with in financing our home and we have owned several homes in our military moves.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

4.5 out of 5 Stars

I would recommend your company to any one looking to get a home loan

headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

3.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

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