Kelsey Riggs and her team provided an exceptional experience from start to finish. While home buying is often notorious for being difficult and full of obstacles, they made the entire process streamlined and stress-free. Their professionalism, kindness, and efficiency truly set them apart! FANTASTIC experience!
Kelly was great. Once we were handed off the Lisa, it was not a pleasant experience. This process became more stressful than it should have due to her lack of coordination, communication and time management. I had to reach out to Lisa the day before our expected closing since we hadn’t heard from her, only to find we still needed 4 items. She never reached out to us. It was extremely disappointing and frustrating working with Lisa.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Closed on time, great interest rate, easy app to use and track progress. Everyone was very friendly and kept the train on the track all the way to closing. I’d use them again for-sure.
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We have been extremely impressed with everything to do with Veterans United. They were extremely friendly, courteous, and professional throughout the entire process.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Very kind and communicative. They took the time to know me and my realtor.
Thanks.
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Always prompt when returning calls and laid out in detail what I needed to do on my end. Great experience for me!!
Everyone was wonderful! Our whole team was great! Great communication. Easy, smooth process! They listened to our concerns and answered all questions! They truly made us feel like they care!
At first getting my home was definetly an obstacle but the team made it possible for me to own my first home. Would definetely recommend Veteran's United to Veterans and future homeowners. -Noah
Our team consisted of multiple people including but not limited to Logan Nicole Mike Eric and Veronica. Their teamwork together was impeccable on getting things done. Eric was the first person I spoke to, he put me in touch with Nicole. Nicole called me within 10 minutes of talking to Eric. I spoke with Nicole and informed her what my wife and I we're looking for. In short after 3 months of diligence she gave us exactly what we were looking for and in our price range. She was patient and accommodating. Veronica touched base multiple times ensuring that we were satisfied with the entire process that had to with Veterans United. Logan was always calm cool and collected when speaking with him. He never stressed about anything and was always on point with the information he provided. When I met Mike over the phone he played the perfect accent to Logan. He was also always calm cool and collected when requesting information. We thoroughly enjoyed our home buying experience with their
this organization. We have done this a few times over the past 20 years and this was by far our best experience. We will recommend Veterans United to all of our friends and family if given the chance. In my opinion whoever does the hiring and the team building should get a bonus.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Very helpful. They definitely make sure all your documents are correct and in order.
Great
Doug and his team made the process smooth and worry free for me from the beginning to the end. Any questions that I had were answered quickly and so that I could understand what was happening. I would definitely recommend Veterans United and specifically Doug and his team.
I would highly recommend Veterans United. They are a great company to do business with. This is my 3rd loan with them and if I move again, I would definitely use them. All the employees are very professional, friendly and helpful.
