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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,191 reviews
930 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,191 unfiltered reviews

5 out of 5 Stars

MY TEAM WAS VERY RESPONSIVE, ALWAYS REACHING OUT TO ME AND ANSWERING MY QUESTIONS.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Evan Mehuys and his team were amazing from start to finish. My wife and I are first time home buyers, every question was answered no matter how many times it was asked. Buying a home is one of the biggest things you can do, Evan and his team made us feel comfortable and relaxed. It really didn’t feel like working with a business, it felt more like working with family. I will be recommending them and Veterans United to anyone looking to buy a home!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

As a first time home buyer, my husband and I can truly say we had an awesome team helping in every process of the way. Dylan, Scott, and Amanda were very helpful, and easy to contact. They walked me through everything, to where I felt as if buying a home was something I’ve done before. Thank you, Veteran’s United Staff!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Extremely customer oriented, very responsive, and offered the best rates on the market for military members; I would enthusiastically recommend Brian, Kate, and the Veterans United Team.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Just purchased my second home in 7 years using Veterans United. Both times have been a great experience. Dava and her team are truly excellent and extremely helpful. So glad I have been able to use her both times! Great experience all around!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Tina and the whole team were a joy to work with!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Third loan with Nate Bitner and his team and all three have been smooth as glass.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Clayton and Donna are exceptional! As well as everyone else who worked with us! Definitely recommending Veteran’s United to our friends and family

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

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5 out of 5 Stars

This is my second buying experience with VU and they made it so easy both times. Katy and her team are fantastic.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Veterans united goes above and beyond. They are very responsive. They communicate through email, phones call, and text. All the paperwork is through the app. Electronic signatures. It's all super convenient.I had an issue with my lender. I emailed them at 8 p.m., and within five minutes, they responded that it would be taken care of the next day. The next morning, they had paired me with someone amazing and she contacted me at 9 a.m.This was my second time using veterans united. If I buy again, no question, I will be using them.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

As a first-time homebuyer, I was honestly terrified going into this process. Buying a home felt overwhelming, and I had no idea how many questions, decisions, and emotions would come with it. Looking back now, I can say without hesitation that Veterans United made what could have been a stressful experience one of the most positive and rewarding experiences my family and I have ever had.From day one, Ashley was absolutely exceptional. She never once made me feel embarrassed for asking questions—even the ones I thought I should already know the answers to. She took the time to walk me through every option, every scenario, and every decision, carefully explaining not only the immediate impact but also the long-term effects on my family and our future. What stood out most was that she never pushed me toward a particular choice. Her focus was always on helping me understand my options so I could make the decision that was right for my situation. Her patience, professionalism, and genuine care gave me confidence during a process that initially felt intimidating.As we moved into underwriting, Derick stepped in and became the steady hand that helped guide us across the finish line. He kept us informed, provided frequent updates, and made sure we always knew where we stood. Even beyond Ashley and Derick, the entire Veterans United team was incredibly responsive. Whenever a question came up, someone was always available to provide a clear and timely answer.What makes Veterans United different is that they don't treat you like a loan number or another transaction. They treat you like a person. By the end of the process, I wasn't referring to them as "my lender" or "my loan team"—I was talking about Ashley and Derick by first name around the dinner table because they had become such a trusted part of this journey.Veterans United made homeownership possible for my family, and for that I will always be grateful. While every person's circumstances are different and no lender can guarantee the same outcome for everyone, I can confidently say that this team genuinely cares and will do everything they can to help you succeed. If you're looking for a lender that combines professionalism, expertise, communication, and genuine human care, I wholeheartedly recommend Veterans United. Thank you for helping make a dream come true for my family.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Kecia, Blair, Noelle, and Camron were great. They did not hound me about documents needing to be submitted. They ensured everything was to my liking. Kecia huge shout out to you for your patience and time. Blair gave me some wonderful info on homeownership, Noelle ensured all paperwork was in on time and the boat moved how it should. Camron double check all numbers for best rates and made sure I got them. Wonderful team. 10s. Whoever read this need to give all them a round of applause 👏

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

2.5 out of 5 Stars

This process was brand new to me and I trusted my team to have my back but now I wonder if everyone had my best interests at heart. My very 1st day in the home I discovered an Electrical problem and I paid a inspector to do his due diligence and he missed it. But it would be hard not for the seller to know that this problem didn't exist! I am indebted for life on a home that on day one I discover this problem, WHAT'S NEXT!? I'm so afraid right now!!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

2.5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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