Stephen Coloni,
Our loan Officer provided exceptional service throughout our home buying process. He was always available to answer questions, explained every step clearly, and ensured everything stayed on track. His professonalism and dedication made a huge difference for us. We couldn't have asked for a better experience and would confidently recommend him to others. Veterans United provided outstanding service. 100%
Jenny Foster is also exceptional and is very knowledgeble keeping everything on track as well. 100% recommended.Jonathon retired Veteran USMC
Ali the best!
had a very disappointing experience working with this team. Communication was consistently poor—we had to repeatedly follow up just to receive basic updates, and we never felt like a priority.Kendal and Donna were often unprofessional and dismissive. On multiple occasions, they emphasized how busy they were or mentioned upcoming vacations, which only reinforced the lack of attention given to our file. Most concerning, Donna accidentally included me on an email where she was making fun of me, which was completely inappropriate and unacceptable.Additionally, the appraisal process was handled extremely poorly. The report contained numerous errors—over eight corrections were needed—including incorrect names and inaccurate information. This significantly delayed the process and added unnecessary stress.Overall, this was a frustrating and unprofessional experience from start to finish. I would not recommend this team and will not be using them again.
The team worked with me and answered amny questions I had quickly. I never felt alone through the process.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Outstanding job and was able to save me a lot of money.
Everyone involved was great!!!!! Special shout out to Nate, Christy, and Marjorie!!!!
Honestly extremely happy with how everything went
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Phil Smyser is exceptional. He took the time to understand our unique situation and FOUGHT for us!!! Simply put we got in a bind because of another mortgage services misinformation and PHIL swept in and saved the day. HE IS AMAZING, Veterans United is amazing. I especially love the level of integration on the web site and app. You can simply enter in your info and viola your income, addresses, employment history is all imported in and verified.
The process as a whole really sucks but I imagine it could've sucked more without Ryan and Cara.
Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
Veteran’s United made the home buying process quick and pain-free. Tyler, our Loan Officer, was vigilant during the entire process and ensured we made it to closing on time. This was our first time using Veteran’s United, but fifth home purchase. Hopefully we won’t be moving again, but if we do I’ll be using Veteran’s United for our next purchase.
Carla with veterans United helped us to understand what we needed to do with our credit to qualify for a mortgage. She gave us direction and checked in on us periodically to see how we were progressing. She notified us as soon as our credit score had reached the threshold for approval. The next day Andrew Beckett and his team contacted us and we started the loan process. Andrew, Selena and his entire team were always on point, willing to help and kept us focused and on track. We started out 2026 still wondering if find a home was in our future and May 1 we are now in our new home! Veterans United gave us top-notch service from beginning to end!
Easy to follow portal, and my VU team was awesome, personable, and all around helpful!
Its the way to go
Semper Fi
Wonderful company as a vet will recommend it to anyone buying a home.
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I felt overwhelmed throughout the process and the team assigned to us helped me understand terms, actions, timelines and things I didn’t even consider when buying a home. I would fully recommend and use these services for every single time.I could not have had a better experience
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
Anne Kuster and her team were great. We had constant communication, updates, and follow-ups. Our close got through ahead of time and all aspects were well coordinated. Anytime she was going to be out she left us at least two other people to contact as backups.
Collin and his team communicated quickly and professionally to all my needs and questions. It made my experience much less stressful...well done.
