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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,130 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,130 unfiltered reviews

5 out of 5 Stars

We had a great experience working with Jason as our lender. He was incredibly responsive, always taking the time to answer our questions and walk us through each step of the process. That level of communication made a huge difference. Jason consistently checked in with us throughout the entire process, which made everything feel smooth and supported from start to finish. He was always easy to reach, whether by call, text, or email, and we truly appreciated how accessible he was. Beyond that, he was kind, patient, and very informative—never making us feel rushed or overwhelmed. We felt confident and well taken care of the entire time. We would absolutely recommend him to anyone looking for a reliable and supportive lender.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Tonya was fantastic and made the whole process of this home loan so quick and easy.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

They all did a fantastic job. I'll definitely recommend this team to everyone I know.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

My team was amazing. They checked up on me, encouraged me and helped me through the home buying process in a way that made me feel welcomed.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Kelly was great to work with very knowledgeable and her communication was great..Made the process so much easier for us.We highly recommend working with her if your looking for a V A loan..

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

VA Home Loan team very knowledgeable and very helpful ever step

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

1.5 out of 5 Stars

A mess.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Evan was amazing. Was always so nice and re-ensuring. He answered all our questions promptly . I couldn’t have asked for a better person to have this experience with.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Another 5 star performance! You guys never cease to amaze me! Your awesome! Thank you for your service!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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5 out of 5 Stars

I highly recommend Nick Holman and also Mark Migneco. They are absolutely amazing in the work they do with you to get you a loan. If you happen to have a need for technical support Cara will walk you through step by step until you have the problem resolved. She had such an amazing sensitivity and patience as she walked me through to address my problem. when completing a doc-u sign form. I am so fortunate to have them assisting me when I applied to refinance my condo. I worried I drove them crazy contacting them so much, but their kindness and patience with all of the questions I asked was so valuable. Please use them if you are looking to get financing done because they are truly the best with understanding and patience. You will have no regrets!Thank you again Nick,Mark and CaraI apologize I almost forgot to list Brock Johnson who was the gentleman who answered the phone when I initially called. He directed me to exactly the person I needed.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

The team was wonderful to work with they were always in great communication

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

They are very friendly and efficient. This was my second time with VU.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

We mostly dealt with Hannah and her staff, and it was very easy and knowledgeable kept us informed for everything and assisted us with everything. Would recommend veterans United to any time anywhere.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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