Veterans United made the whole buying process easy
Jeremy and Sam were amazing to work with! We couldn't ask for a better team! Thank you so much!
I enjoyed the process, it was painless. thank you
quick response. great service
"Mark Sexton"Is Honestly the Best professional Customer service guy ever Just by always providing a quick and responsive reply seven days a week Yes"Mark Sexton"Will Make it his Business to Be available on weekends as well by provide knowledgeable information of your overall experience of becoming a first time home buyer and making you feel confident about your Big purchase he's all for his clients Mark is Not Scared to deliver his own personal input as well as making sure he breaks everything down and provides his Customers with informative information along with rules and guidelines he protects his clients Backs All the Way Too Closing & After Closing if Needed His team is great as well everyone covers each other's back's and gets the job done quickly and professionally Well Done THANKS A Lot
Nathan and Alyssa overcame special obstacles that my "brick and mortar" bank could not. They both did a fine service to me.
Everyone was very helpful and always there when I had any type of question
Samantha and Dave are helpful and wonderful to work with
Yes Morgan McNally was incredible he walk me through step by step and answered all my questions I can't say it enough things about him. I hope that all of your employees are as good as him he definitely sets the bar
There were times when things became very stressful, unforturnately you could not ever call the transaction coordinator. I do not understand why you are given a phone number, but when you call the voice mail states the person does not take any calls. email worked however.
Charlotte and Kris and their team was amazing to work with! We appreciate all of their hard work and dedication to our home loan process! We were beyond blessed to have them work with us!
we were always informed on every step of the way there was never a moment were I didn't know what was happening.
This was about as stress free as a typically stressful process can get. Veterans United should be commended for a system that makes processing a mortgage application very smooth and intuitive for it's customers.
The only reason I did not give a higher score is the inability to obtain an unconditional committment earlier.
Our loan team went above and beyond to make sure everything was done correctly and in a timely matter; if for some reason we didn't understand anything they would explain it until we did understand; my husband thought that we could only use the VA loan one time; that is not the case at all; I was amazed at how easy the process was;
Took days to hear back from them and they screwed up the paperwork at closing. Also the VA requires the seller to pay for pest inspection no matter what and I had to pay out of my negotiated closing costs due to the sellers not completing contracted work on the property. But veterans united said it wasn’t how it worked. Bullshit. They don’t care about vets and just want our money. I wouldn’t let any vet I know use them. Ryan Peterson was great though he just has to follow the fucked up system there at veterans we don’t really give a shit United.
The loan process was quick and easy!!!!
Seamless friendly efieciant excellent response time
We felt very taken care of
