Skip to Content

Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,297 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,297 unfiltered reviews

Starting on Page 10048 of 15,977. Return to Page 1

5 out of 5 Stars

Quick, easy and professional.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars

Being two individuals in which had no idea what they were doing as well as no realtor in place, I have to say that this process was WAY smoother than what I thought it would be. We had step by step guidance from our Loan specialist as well as from the beginning being helped by Keri. We weren't sure if this was something we would be able to do as well as if we even had the steps in place to ensure we weren't denied. Yet, each individual from Keri to Mike and even Danielle were absolutely great!!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

My loan officer was very helpful

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of John Wacker

Loan Officer: John Wacker

NMLS# 1861727

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

2.5 out of 5 Stars

It is ridiculous to question a foreclosure that happened more than 30 years ago then request documents from it.

Response from Veterans United

Thank you for your feedback Michael. We understand that there is a lot of documentation required by the VA when purchasing a home and always want to be here to help if possible. Please contact our Client Advocate team if you would like to provide any additional information.

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The process was seamless and Seth kept us updated continuously.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

The loan officer were great help in getting this loan . Aston was a real help fast at our questions we had. This is the first home we and have ever owned and are really enjoy it now.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

4 out of 5 Stars
headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
headshot image of Weiwei Doseo

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

They were able to get me and my wife into a house in less than a month.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Michael Helton

Loan Officer: Michael Helton

NMLS# 1493035

4.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

2.5 out of 5 Stars

We had to call multiple times to get updates on what was going on. Very little communication from VU and delays due to paperwork not being sent on time to underwriter.

Response from Veterans United

Thank you for your review Gerald. We agree that communication is the key in any transaction. Our Client Advocate team has begun researching this for you to help ensure a better experience for other Veterans in the future.

5 out of 5 Stars

Every experience we’ve had with VU has been awesome.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Outstanding. Terry and team were over generous with support. 11, 12+ on a scale of 10

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

1.5 out of 5 Stars

I went with VU because I had read all the great reviews online. My loan specialist made me have this review.

Response from Veterans United

Thank you for your feedback Dustin. Our Client Advocate team will review your file with your loan team in order to determine how this experience can be improved.

5 out of 5 Stars

As a first time home buyer, it gave me such a peace of mind to know that my team at Veterans United Home Loans has the highest regard for me. My team handled my financial file with great precision, professionalism, and diligence. Therefore by far, Veterans United Home Loans is the best!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars

You can trusting them!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.