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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,276 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,276 unfiltered reviews

Starting on Page 10070 of 14,910. Return to Page 1

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars

Will only go through Veterans United!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

If you're a veteran looking to buy a home, make VU your only stop for a loan. No one is better and easier to work with.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

Made this process so much easier than the horror stories I have heard about home buying! Thank you!

headshot image of Jeff Fox

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars

This is the third house I bought in my lifetime and it was the easiest process thanks to Kelly and her staff.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars

This loan process was super easy and simple!! I processed everything online, so convenient!! Highly recommend.

headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

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Experience first-hand why 355,369 homeowners give us a perfect score!

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5 out of 5 Stars

You can’t go wrong trusting Veterans United with your home loan process. The lowest interest rate possible and they are with you every step of the way.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Doug Brady and Danielle Bourne were an excellent team to work with. Highly recommended Veterans United!

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars

Veterans United really cares about veterans! The Who team was amazing! They have my business for life!

headshot image of John Meissner

Loan Officer: John Meissner

NMLS# 1760897

5 out of 5 Stars

Our overall experience with Craig and Rain was great. They were very responsive and helped us through the more tricky spots. We appreciate all that they did to get our loan closed. We are so happy to own our dream beach house. Thank you!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

This is the 2nd time we bank with Veterans United and we wouldn't go through anybody else for our mortgage. They are the best! Zach Debord and his team, especially Kyle Kroll are excellent, professional, attentive, know the business, care for their customer amongst other positive qualities that makes this team the best!Thanks!

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars

PLEASE just be ready for anything once you get to underwriting The Underwriting process is very unpredictable (and sometimes, painful) I will say some questions the underwriter asked were very questionable. For instance, because my fiancee helped me with closing costs, I was actually asked by the Underwriter "Will your fiancee will be living with you?" and "How old is she?". Common sense would say if she will eventually become my SPOUSE, then that's a no-brainer. I am still trying to figure out the relevance of that question. Also, the question of "why are you moving to X state?" The former was very frustrating because a question came up after the fact asking about a credit card account asking for a statement for it (which dated March). I personally think that was a more relevant inquiry than whether or not MY FUTURE WIFE will be living in the house with me. Also, when a buyer has to provide a cashier's check from the bank to pay for closing and considering variations in how banks operate online (in the case of paying via wire transfer), waiting until 5:45 pm to provide a final closing cost is extremely counterproductive to a timely closing process. Had it not been for an understanding of Bank of America's quirks with wire transfer on the part of the lawyer, the closing may not have taken place on the day it did (mind that I had to drive 8 hours and take off from both work and school to close that day). Either way, I have learned a great deal about the homebuying process.

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars

Mike Dianics and Erin jensen are excellent, professional and personable people to work with. They were very knowledgeable and willing to help and share their knowledge, ensuring we understood every step that was happened throughout the process. We are so pleased with their work and recommend them and VA United to anyone looking for someone will help them through the entire process! Outstanding!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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Experience first-hand why 355,369 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

The entire Veterans United team was professional, helpful and encouraged us through out the process. The journey is not simple but the team had answers to all our questions.

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars

Veterans United is by far, an exceptional team of professionals that know the industry, understand the market and clients' needs to put together a reliable and dependable team of professionals from the application process all the way to the closing.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

3 out of 5 Stars

Too many mistakes. Issues with switching personnel, eligibility for a VA loan, inconsistent quotes. We had to delay closing several times and kept getting asked questions that could be answered if the paperwork we submitted was looked at. Patrick and Jimmie were very polite and always responsive, but at the end of the day, we also needed accurate. The day before closing is not a good time to ask for documents after saying we are good to go all week .

Response from Veterans United

Nicole, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.

4 out of 5 Stars

I’m glad I chose Veterans United because I got what I wanted.😊😊😊

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Veterans United was a pleasure to work with! They made the process so simple and were true professionals! I would recommend them to anyone.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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