I would like to say thanks to the whole team. I appreciate all the hard work and assertiveness in helping, and answering any questions and making my home buying process a pleasure.
We have used Veterans United, Mike and his team, for a second time. We would, and have, recommend Veterans United. Our realtor and the title company here couldn’t sing enough praises about Veterans U tied and the team.
We were satisfied in working with Kevin Webster and he was timely in his responses throughout the various stages. Gray was also thorough and assisted in uploading our documents quickly.
This was first time using the VA. I was not to pleased with the experience.
Response from Veterans United
Altariq, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Very special thanks to everyone, you all made us very happy. Thank y'all very much.
Thank you to Veterans United especially Kendall and his team who were with us from day 1. We appreciate you being so patient, helping and having such a positive attitude with everything. I now know where to go and who to count on next go around. A big big thank you once again and Mahalo!!
After a fiasco of a time with our bank, we came to Veterans United frazzled and stressed, afraid we were going to lose our dream home. However, our Veterans United team assured us everything would be well-taken care of. They went straight to work for us, making sure we had everything we needed in order and were aware of our next steps along the way. Every time we sent a message, it was responded to quickly and curteously. Our entire team was reachable and always got back with us right away. They answered all of our questions and concerns, no matter how small or trivial, with a smile and a friendly tone. We signed for our house confidently thanks to our Veterans United team! We truly cannot stop singing our VU team's praises. They were awesome!!!!!
They were all excellent
Great experience with veterans united, no complaints.
Loved working with you guys and will suggest you to all my friends and colleagues. Very smooth process. A+++ rating from me!
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I think there was a lot of information that could have been provided upfront when you have someone learning as they go. Bobby answered every question I asked and multiple times as I asked for clarity. The same with Valerie.I would definitely figure out how to get the appraisers to communicate and move at a faster pace. Experiencing having to wait nearly a week for the inspection and then a week and two days for the re-inspection which held up closing as well isn’t acceptable.Overall the experience wasn’t bad but, for this to be my first home buying experience I wish it went a lot smoother.
Thank you guys so much, y'all made our dream come true 👍
This was our first REAL purchasing experience (we had our last houses built). We were very nervous about the process but with EVERY offer or interest the Lindsey was there to answer questions and explain things! Once we were in the offering stage, she was excited too…and as things got more and more “serious” the assembled team was SO supportive.
Overall I enjoyed my experience. I will definitely reach out and work with Veteran’s United again!
