I had a very good experience with Moya and Emilee. They were friendly, helpful, and answered all of my questions in a timely manner. Also, they were very patient with me and understanding with all of my concerns.
Thank you, I am now a huge VU fan!
VU’s competitive pricing, outstanding customer service, user friendly data submission platform and timely processing time made for a timely, seamless, and satisfying loan process.
I'm very happy with my new home. This is my third home I have purchased with my VA loan. Thank you very much. Thank God I'm a veteran.
A great group of people a pleasure to work with. Very helpful and knowledgeable staff
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Experience first-hand why 382,335 homeowners give us a perfect score!
I started using another bank for my mortgage, but decided to turn toward Veterans United. Ever since then I never looked looked back on my decisions. Also they made my process of refinancing easy and now I am going to be saving tons of money monthly and dropped my APR over a whole percent.
Please do not let your customer service keep being tainted by one employee. Get Paul Williamson some communication/behavioral training. If he cannot learn the soft skills necessary to become a good communicator, release him. It will help your reputation and image become Steller. The rest of your team is supportive and conduct themselves professionally and are very courteous.
The joint work between our lender and realtor was imperative in allowing us to buy a home for the first time. We ran into many issues, and at each step of the way we received cooperation and guidance. We HIGHLY recommend working with this amazing group.
I have all but the best experience, with the pepole from veterans united, Thanks again to John Stockstill and Amber Taylor
My experience with my team at Veterans United Home Loans was excellent. I did not have to worry if I forgot to do specific tasks. My team kept me informed on the status of my loan and of all necessary documents I needed to make this process effortless for me. At least I felt that way. A Great Big Thank You to my team, you all were great.Patricia L Johnson
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Although a lot of paperwork was required, which we figure is normal. They are very helpful in every aspect. Thank you to all involved
