They went over the top with service and performance. Excellent results due to their experience with veterans loans.
Everything from start to finish was very easy and understandable. Veterans United has been the easiest company to use.
I don't believe veterans united has any veterans best interest in mind. I think you have start data mining your clients future data. I think this is fraudulent behavior. Trying to get people to sign away right to future personal information. I will refinance my loan through another company soon because of this type of business practice along with informing veterans to be very wary of doing business with you. Douglas K Bryan
Response from Veterans United
Hey Douglas,
I’m really sorry to hear that you feel this way about your experience with Veterans United. I understand how serious concerns about personal information and trust can be, and I appreciate you sharing your perspective.
Veterans United takes protecting our clients’ information very seriously. We do not sell or use personal data beyond what’s needed to serve our borrowers and meet federal lending requirements. Still, I understand how important it is to feel confident in who you choose to work with, and I’d like the chance to talk through your concerns directly.
Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and would really appreciate the opportunity to hear more about your experience.
Phenomenal
This is such a great person and outstanding leader in my opinion!
Veterans United! You guys, Rachel and the team was outstanding! Started this process weeks away from coming back to America from a year long deployment and because of you guys not only a plan but a goal I set before leaving on my deployment was accomplished and me and the family can't thank you guys enough! Hopefully it's not the last time you guys hear from me. However, you guys have my word for recommendations! Hoah!!! Go green 💚
For all veterans needing help,v/u is THE place to go..teams of respectful loving caring very knowledgeable people to get you what you want ! Listen to them and they will make it happen for you.my wife and myself are very glad they helped us! All our blessings upon them all.thank you.cordially REV.RONALD AND CAROL COOK! p.s.going to miss you all!!!
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The online platform made life so much easier and kept me organized during the process. The loan team were my personal cheerleaders through the process, especially when things were stressful or didnt go as expected.
Veterans United is the the greatest organization for VA loans. They take care of you before during and after the closing. They information and education provided makes them the best organization for Veterans. 5 out of 5 stars!
Amazing team! Easy and great process and was very timely with answers to any questions i had!
