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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,205

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 436,205 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

They make it easy and go out of their way to help you. I won't go anywhere else for home loan needs.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
Photo submission from Daniel H.

We want to thank our team at Veterans United for making this dream possible. We are proud veteran home owners.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

My home purchasing journey was such a warm and pleasant experience from the pre-qualification phase to the closing phase. The agents from Veterans United Home Loans were very knowledgeable, kind and courteous on every interaction. I am very satisfied with their service and most of all with the overall experience I had with them. My gratitude is overwhelming for their efficient and diligent work. Thank you from the bottom of my heart!

headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Would Recommend

My team was absolutely wonderful and I would recommend them to everyone.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

Process was made simple and easy for buying our first home.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Bobby Moss was honestly the best part of our home buying experience. His patience and presentation were extraordinary. No matter how many questions we had or how repetitive we got Mr Moss remained professional and understanding thru the whole process.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

0.5 out of 5 Stars

Horrible experience

Response from Veterans United

Hi Michael,
I’m really sorry to hear you walked away feeling like your experience with us was horrible. That’s the opposite of what we want for veterans and their families, and I’d like to better understand what happened.

If you’d be open to sharing more, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. My team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’d like the chance to listen and learn from your experience.

5 out of 5 Stars
Would Recommend
Photo submission from Clifford C.

My name is Cliff Champlin my wife and I went through this process so easy the way this setup is with your to do lists they send you and everyone on our team kept in touch with us through the whole process, we can't thank them enough.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Sydney and her team were great and made the process so easy

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Thank you for making the process so easy and smooth.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Great service and professionalism. Kept me up to date during the whole process from beginning to end. Answered all my questions in a timely manner. Joe's whole team were great.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Our entire team worked cohesively to help us through the purchase process. We truly appreciate the dedication shown by this group.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

This team works they work hard, and they care about their customers

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

. Veterans United is the company that covers all your VA related real estate needs.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Kathy was exceptional , patient and very professional.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
Photo submission from Ruben M.

Overall experience with service was great. They were quick in response and very genuine. We had such a pleasure working wirh Vetrrans United. They even went the extra mile to gift our family with a welcoming box. Love to give a big thank you to Wes our home loan specialist.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

We had such a great experience with Veterans United! From start to finish, the team was always available to answer our questions and guide us through the home buying process. Everyone we worked with was so friendly, helpful, and professional. They truly made the whole process smooth and stress-free. We’re so thankful for their support and would highly recommend them to anyone looking to buy a home.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

0.5 out of 5 Stars

4 months total and had to give them the same paperwork over and over. Poor communication, and overall terrible experience.

Response from Veterans United

Hi David,
Spending four months in a process that should feel exciting, only to be asked for the same paperwork again and again while communication felt lacking, sounds incredibly frustrating. I’m sorry that’s the experience you had with us.

That’s not how we want veterans and their families to feel when working with Veterans United. I know you’ve already connected with our advocates, and we remain available if you’d like to continue that conversation. While I can’t undo the stress this caused, I do want to make sure your concerns are heard. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. My team is available from 9 a.m. to 5 p.m. CST, Monday through Friday.

5 out of 5 Stars
Would Recommend

Perfect level of communication!Always had all necessary info at my fingertips and everyone always answered their phones when I called.Great experience.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

More Reviews

See all 436,205 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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