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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,348 reviews
862 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,348 unfiltered reviews

Starting on Page 10366 of 15,279. Return to Page 1

4.5 out of 5 Stars

The team was fantastic , i high recomend them and value all there hard work

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

4.5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4 out of 5 Stars
headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

4.5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

I love the checklist, making sure I had all my documents submitted and on time. I also want to give Jennifer Sims a shoutout; she was a pleasure to work with. Thanks to both Albert and Jennifer!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

4.5 out of 5 Stars
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

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5 out of 5 Stars

Veterans united led me to a seamless home buying experience. They made it so easy from prequalification to closing.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

10/10, amazing and with out a doubt working for the Veterans!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

EVERYONE OF MY TEAM DONE A REAL PROFESSIONAL JOB,REAL COURTEOUS & HELPFUL. I WOULD RECOMMEND VETERANS UNITED HOMES LOANS TO ANYONE.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Very stress free process, they are on point!

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

As a first time home buyer. I was pleased with the process. Veterans United made it easy, and my assigned specialist made sure that I understood each step. I would recommend them for any Veteran looking to buy a home.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

1 out of 5 Stars

Everyone should know that veterans United stated they only keep 30 to 40% of all mortgages they close on and the other percent get bought out by third-party lender’s. Milo got bought out by a company with over 500 one star reviews and multiple complaints and I have to Be charged to pay my mortgage should I choose to pay it at the time of my choosing I would recommend doing business locally it is not worth the headache to go through veterans United they are nice people but they’re out to make money and that’s what they did.

Response from Veterans United

Thank you for your review Jordan. Veterans United is not set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans.

We understand there can be questions surrounding a loan transfer to a new company, and we want to emphasize that Veterans United staff are still here to support you with assistance if needed.

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

BUYING A HOUSE IS A VERY SCARY PROCESS. CARA CHAMBERLAIN WALKED ME THROUGH THE WHOLE THING AND DID EVERYTHING SHE COULD TO ENSURE THAT MY LOAN WAS APPROVED, PROCESSED, FUNDED AND CLOSED.

headshot image of Cara Chamberlain

Loan Officer: Cara Chamberlain

NMLS# 1435899

4 out of 5 Stars
5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

3rd time working with VU and never had a bad experience. They are very professional and look out for you.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

The process and paperwork is a little overwhelming, but all worth it in the end.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

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