Good experience great people
I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Ben and his team throughout the loan process. From the very beginning, they were incredibly professional, attentive, and dedicated to ensuring that everything went smoothly.
Ben was always available to answer my questions, no matter how small, and he took the time to explain every detail, making sure I felt confident and informed at each step. His expertise and calm demeanor truly made what could have been a stressful experience feel seamless and manageable.
The entire team worked efficiently and communicated clearly, keeping me updated on the progress and making sure all my needs were met promptly. Their commitment to providing exceptional service was evident, and I’m incredibly grateful for the care and attention they showed throughout the process.
Thanks to Ben and his team, I was able to navigate the loan process with ease and confidence. I highly recommend them to anyone in need of a reliable and supportive loan team.
Spencer was willing to look into and figure out that I was able
To refi earlier then expected which was a great blessing to my family
Super easy process. They made the loan fit my needs.
what can I say? What an amazing team I had from Spencer, Trenton, Kimberly and all those behind the scenes went above and beyond to ensure our family got our dream home! The communication between us was impeccable they kept me informed and insured they answered all my questions throughout the process. Hats off to you all for a great job.
Everyone on the team was wonderful
Everyone worked together as a team to complete the home buying process. We couldn’t have done it without them!
Horrible experience! The worst I have ever had. rude, smart ass, and slow!
Response from Veterans United
I’m really sorry to hear about your experience Jimmy, and I can understand why you’re upset. It’s clear we didn’t meet your expectations, and I apologize for the rude and slow service you encountered.
Your feedback is concerning, and it’s not the kind of experience we want anyone to have with us. We’d appreciate the chance to look into what happened and address this internally. If you’re open to it, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com.
Thank you for bringing this to our attention, and I hope we can work to make things right.
The home buying process with VU was very easy. I recommend using their services when starting the home buying process. Probably the smoothest and efficient purchase of a home we have had thanks to Craig Bennetch and his Team. Thanks Craig!
Was like telling Veterans United, I want to buy a home and it was done. No Stress, no work on my part, wonderful. They did let me pick the home out, lol.
Very long process and I’m glad it’s done just want to thank the ones involved
Me and my family are truly great full and couldn’t have asked for a better group of people than you guys. Thank you so much
Great experience. Everyone I dealt with through the entire process was very helpful and understanding. I would definitely recommend Veterans United, and definetly Alex and his team as well.
