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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,766 reviews
765 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,766 unfiltered reviews

Starting on Page 10514 of 15,293. Return to Page 1

5 out of 5 Stars
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

4 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

Great working with Mike Ward with Veterans United. I'd definitely choose them again.

headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars

Working with Veterans United was like working with family! A fantastic experience. If I ever buy another home, Veterans United will be my number one pick! Steve Gustafson and his team were phenomenal with everything they did. We were coming down to the wire for closing and the Veterans United underwriter worked on our file until late into the evening, ensuring we made it to our scheduled closing date. Thank you, thank you, thank you!!!!!!

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

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5 out of 5 Stars
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Closed early due to the outstanding teamwork at Veterans United. Thank you! We love our new home!

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

4 out of 5 Stars

Awesome service, extremely knowledgeable and professional, Jessica F. And Harley B. We’re aleays available to me when I needed them.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars

Working with VU was fantastic. They really made us feel like we were part of the family, and stuck with us the whole way through. I will always recommend that anyone goes to them first!

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

Ready to see for yourself?

Experience first-hand why 365,308 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars

This is the 2nd time I have used Veterans United. First one was a refinance and 2nd was for the purchase of a New home. I would highly recommend anyone use Veterans United they are efficient and easy to work with. I only have positive thoughts and I had an awesome experience. A++++++++++++++

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

0.5 out of 5 Stars

Great experience working with Seth. If you have to work with Chris, find yourself a new lender.. Such a headache. After breaking every promise made to us, they finally came through the day we had decided to drop them for a different lender. We have a house with Veterans United, but we will never use them again.

Response from Veterans United

Megan, it is our goal to provide excellent service, and your feedback helps hold our team accountable when expectations are not met. Thank you for taking the time to share this information. Earning your trust is vital to our success, and our Client Advocate team will work closely with Chris to promote a better experience for future customers.

5 out of 5 Stars

Justin and the team are rock stars! This is the most transparent process I’ve ever experienced! Thanks for making this painless! He did everything but give me $$ for the down payment!

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

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