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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

422,115

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 422,115 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Steve and Codi were instrumental towards making my family's dream of home ownership come true!!!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Nick Born

Loan Officer: Nick Born

NMLS# 1068722

5 out of 5 Stars
Would Recommend

Mark Ritz and his staff were always knowledgeable, courteous, friendly, and helpful! We could not have had better customer service, help and assistance than we received from these people.We appreciate them sooooo much! Great service by everyone with whom we had contact! Would gladly recommend them to anyone!Jim and Barbara Lewis

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Justin was great at communicating information with me and the realtor. He is knowledgeable and pleasant to talk with.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

I t took a while becasue of of some external factors which I bleieve is not the case always. However, it could use some more phone conversations instead of primarily emailing back and forth.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Very good service from start to finsh, I always felt up to date and to process went very smoothly.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

My Loan Team was awesome and I appreciate all there guidance and experience throughout this process.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Don Neely

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars
Would Recommend

Great staff

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Timely, direct, approachable, knowledgeable, and reliable. They were great every step along the path of me finding a home. From checking in just to see how the search was going, to making sure I understood why certain paperwork and such was required and what it meant.

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Jason Windsor

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend
Photo submission from John W.

I want to thank the Veterans United for giving us the opportunity to purchase our new home. Nichole Barber was wonder along with her team. Made our purchase smooth and easy. We will have many years with our family in this new home. Thank you again. John and Janice

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend

Communication was good. It was nice being able to work with the some primary contact every step of the way and not get bounced around from representative to representative.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
Would Recommend

The process took nearly 3 months which was longer than I expected but it all worked out in the end.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

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5 out of 5 Stars
Would Recommend

Excellent customer service from start to finish

5 out of 5 Stars
Would Recommend
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Kris Carmichael, my Loan Officer, and Chrissy Fitzgerald were great to work with! They stayed on top of my loan the entire time, and it was NOT an easy loan. They went the extra mile. I will definitely recommend VU to my friends and associates.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Jonathan Lucas and Kathy Weston were excellent and I. Grateful for their exceptional effort and professionalism provided. Thank you very much.Karen Oruwariye

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Billy abney was easily availble and very helpful through the enrire process.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

More Reviews

See all 422,115 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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