I think Brian and Shelbi went above and beyond to make sure I got the house we had to jump a lot of hurdles but we got it done
This whole process was awesome, I thank God I had a great team helping my family and I find our home! We needed a win this year and everyone came together and helped us achieved that win.
Highly recommend their services! Buying a home can be stressful but veteran United home loans does a great job from cradle to grave of lender to agent to their online portal for uploading documents. User friendly website and outstanding customer service.
For many years always wanted to purchase my own home .but after coming out of the military. I never had that opportunity I went into credit card debt and begin to have multiple bills trying to establish credit that didn't work out for me. Recently I retired from my employer after 33 years of working I deserve my home I worked hard for it I earned it. it's a lot of work put into it for any first-time home buyer like myself but after working with the lenders and my realtor. I started getting myself in check I'm realizing then I'm going to buy this home or I'm just going to continue to pay rent for the rest of my life. But veteran United open the door for me and there was my opportunity. So my bottom line is pay off your credit cards have your finances together you clean your credit up real good and you will be okay.
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The process moved smoothly and quickly. Very hassle-free and easy to follow. Great experience and professional, knowledgeable staff. Thank you all. It was a pleasure doing business with you.
Cameron Whittaker was the most professional and helpful person I’ve dealt with the entire time.
If you don't have guilt for treating us so poorly, you should. The realtors were professional, helpful, and concerned, and the title company promptly stepped in when they learned off the terrible miscommunications. I would NEVER refer a veteran to this organization. I wouldn't even refer my ex.
Response from Veterans United
Hi Roberta, we care deeply about you and your honest feedback. Delivering excellent customer service is our top priority, and based on your comments it is clear that we did not meet that expectation. If you would consider speaking with one of our Client Advocate team members to share more information, then we will value the opportunity to listen. It is our goal to understand what went wrong and prevent a similar experience.
Cannot recommend
Response from Veterans United
Thank you for sharing your input, Jerry. If there is anything we could have done differently, please consider reaching out to our Client Advocate team to discuss ways we might improve.
Veterans United is a great company to work with. They do what they say they will do and they do it right. As a first time home buyer, I was nervous and didn't know what to expect from the whole process. They soon put these worries to rest by helping me and explaining every thing to me as we went along. The entire team was great and I always felt like they had my best interest in mind. I would highly recommend Veterans United to any veteran who is looking to buy a home.
Nice
Jon Beahan was just great. If you are in his area I would ask for him. He was very professional and ALWAYS responded to my questions or concerns. No nonsense type person who appears to know how to get the job completed. Thanks Jon.
Closed on Wednesday on my dream home i can provide for my family. I honestly didnt think it would happen with how everything has gone this far. Sam was the best.
