This is my first time buying a home and Chris, Sara, and Faren made this a very smooth and stress free experience. Thanks to you all!
With out a doubt you can not go wrong working with Veterans United, my team was awesome. You talk about getting it done you got the right one baby.
A effortless experience with minimal stress. Quick and streamlined in can’t say enough positive things. Danny and Kayla are a team second to none.
Truly a most professional organization. The online communication process made transmission of my documents a breeze.
This is Jeremiah testing. Disregard.
Do yourself a favor avoid Veterans United and find a loan officer that you have a personal recommendation for. Veterans United had great reviews online, but our loan officer failed to deliver, he missed the closing date which should be cause for concern. We even spent an extra 45mins at the signing table trying to sort out all of the errors they made on the loan documents. I could go on but I will save you from reliving my terrible experience with this company. Bottom line is that by using Veterans united enormous amounts of stress were added to an already stressful situation.
Response from Veterans United
Hi Chad, thanks for keeping us in the loop and for sharing your experience. We understand the stress involved when an unexpected complication delays a home closing. While there are aspects of the loan process that can only take place once all conditions have been satisfied; it is vital that we take all feedback into account and look for ways to promote an excellent customer experience.
We didn't think we would get a loan because of some recent financial issues regarding a previous VA home loan. VU took the bull by the horns and got the loan done. We really appreciate the hard work and determination of our representative. 10 out of 10!
I prefer yes or no answers when using a number scale. I also always leave room for improvement.. Veterans United did an awesome job for my wife and I. They seemed to work extremely hard to assist us in getting the mortgage done. Thank you.
This home-buying experience has been very positive, and I would highly recommend Dan Hopkins and his Team at Veterans United with no hesitation whatsoever! If you're looking to purchase your home, I would reach out to Dan without delay!
This was the smoothest refinance process we ever experienced.
Quite easy to complete loan process once all info was provided. Very good experience
I found that Veterans United went above and beyond what most Mortgage Lenders do for Veteran Home buyers. Over the years I have had several VA Approved Loans and Veterans United made it as smoothly as any Lender I have ever dealt with. They stayed in touch with all parties concerned in the transaction to ensure I got my Home. Thanks Veterans United. Well Done. Carl Davis
This is my 2nd time using Veterans United and both experiences were outstanding.
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Veterans United is a great company! The loan officer and his team were extremely professional and was always there if you needed anything! Every time i called with a question they knew exactly who i was and was familiar with my loan without having to look it up! Very personal experience! Highly recommend!
Everyone was amazing. Helped us get into our home a little faster than normal because we lost everything in a fire. Everything was pretty was easy and Seth and Morgan werected always there to answer any questions that came up.
If you are looking for a streamlined and quick home purchase, Veterans United is the way to go. Couldn’t have asked for a better experience. The process was very easy and straight forward.
