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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,431

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Veterans United had a well-structured process for first time homeowners. Made my experience easy to do so.

headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

I really appreciate all the help from the team. You all really made this a smooth experience!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

Overall, the process was good. Everyone was friendly and helpful. We appreciate the hard work everyone put in to make this happen.I would only say that collective communication and shared understanding could l have been better. The home buying process is stressful enough. It's even more stressful when there's 5 people asking things of you.There were times were the agent would ask for information. We'd give it to him. Then the loan team could call us at work asking for the same information. There were other times were we'd ask the loan team a question that we apparently weren't supposed to? However, there'd be no explanation of why.People seemed very hesitant to actually explain certain concepts we weren't grabbing. In addition, when questions were asked (by us), it felt like people were only listening to respond, not to understand.We wanted this experience to be one we could also gain a great deal of knowledge from. We feel we missed out a bit in that area. However, everything else went well.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

The professionals that helped us throughout this process were amazing.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

My loan officer Viola’s support was instrumental in making my homeownership dream a reality. She was always there to answer my questions, to explain confusing parts of the loan process, and to help me navigate. I felt honored to have her as part of my team.Kyle, my concierge was also super helpful. He made the aftermath of home-buying easier.

headshot image of Viola Sykes

Senior Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Veterans United made our home buying experience extremely easy and provided so many resources to help with our purchase. I would recommend them to everybody I know!

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend

I just wanted to send a Mount Everest size thank you to my Veterans United home-buying team; each of you played a vital role in me and my family finding and purchasing our dream home.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Veterans United is a beautiful project for veterans and you are loved and appreciated!
w/Love the CHERAMIES!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

Couldn’t ask for a better team. Thank you all so much for making our home buying experience so quick and painless. Would definitely recommend!

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

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5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars
Would Recommend

Missing closing, due to paperwork oversights was poor form. Especially after it had been on the calendar for a month. This change caused alot of undue stress and multiple service provider changes costing me money and time. Started out strong but finished weak. Overall not the best experience in home buying. Would recommend but with a few caveats.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

More Reviews

See all 383,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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