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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,578 reviews
737 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,578 unfiltered reviews

Starting on Page 10787 of 15,420. Return to Page 1

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

The loan team of Allison and Shelbie was wonderful! They kept us informed of every step and never hesitated to explain answers to our questions. I would highly recommend them to prospective clients.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars

Outstanding service great people to with.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

We were very sceptical at first about choosing a lender we looked for local ones and we looked for some others for veterans but me being me I pay attention to everything when I’m looking for a service and Veterans United Home Loans we’re Transparent and professional and answered my 100 questions perfectly and thoroughly without any issues. The process was easy and the communication was amazing there is a reason for all of the amazing reviews they honestly made our home buying process memorable and exciting. They care emensly about their veterans and it shows they had many surprises delivered to us every step of the way and it was honestly heartwarming and thoughtful! We love our lender and we 100% recommended to anyone buying a home.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

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5 out of 5 Stars

I can’t speak for every one at veterans United but the team who handled our refi and especially Brian Jahnsen did a very good job. I would not hesitate to recommend them to anyone looking to refi a mortgage. I might add these comments were not solicited from me except for them sending me the survey to my e mail. These are my own words based on our experience with veterans United so far.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

I would really recommend these guys like I mentioned before they really made the home buying experience quick and painless

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Veterans United made home buying easy and possible to own a home!!!

3.5 out of 5 Stars

VUHL was very helpful dealing with our unique circumstances, especially in making specific suggestions to improve my credit score. Be aware however, that even though it is advertised that VA Cash Out refinance offers 100% refinancing of your home's value, it is still contingent on your credit score. Ask early in the process how much you're able to borrow and how much they are estimating your home's value. Your appraised value may be less than what VUHL estimates, therefore, you may end up getting less cash back than you originally counted on.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

My only complaint is that my real estate taxes are double what they should be. Being an out of state lender they did not understand local tax code. In this area taxes should be no more than 150-200 dollars per month. I am paying $367. I cannot wait to resolve this issue.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

This really has been a great buying experience. Thanks to all of you.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

I would say Vetrans United is a Great Company the Service you’ll receive from start to finish is the Best I’ve ever seen in any industry making your Buying experience a Positive one.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
headshot image of Justin Doisy

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars

Veterans United clearly valued me as a veteran and clearly valued me as a customer. I was shocked how easy the process was for me. My loan officer, Collin, was quick to respond to my questions and worked with me via phone, email, and text message 7 days a week while I looked for my new home and processed my loan. My family is incredibly pleased with our experience with Veterans United.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

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Experience first-hand why 368,571 homeowners give us a perfect score!

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5 out of 5 Stars

I am so glad that I choose Veterans United to assist me with obtaining a loan and providing the best Real Estate Agent to help me find the perfect home. I can not give enough praise to Rachel and Stephanie for their professionalism, ethics and genuine kindness. I commend Veterans United, Rachel, Stephanie and Geoff for all their hard work, God Bless all of them. I am proud to be a U.S. Army Veteran and American, Thank you!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars

Overall a great experience and the loan approval process was much easier than I had initially anticipated.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars

Working with VU was great! They are highly experienced and have really smooth system in place to keep buying a home easy.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Veterans United made the home loan application easy to understand and complete. Their representatives were very professional and helpful through every stage of the process

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Veterans United was a personalized experience with professional leadership such as Shane Lowe. He took care of us through the whole process and lead his team for us to close in 30 days. We couldn’t of asked for a better experience during home buying. We love our new home and appreciate everything Veterans United has done for us!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
headshot image of Dave Stoll

Loan Officer: Dave Stoll

NMLS# 1657172

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