My team leaders, Johnny Mitchell and Amy Zager were both exceptional in their knowledge and professionalism.
I STRONGLY RECOMMEND VETERENS UNTITED. MORE THEN ANYTHIN. DAMIEN LANCE AND MISS CRYSTAL. I left freedom mortgage for a reason and found VETERENS UNITED through my inlaws thank God.
Steph made it easy
The team assigned to my family was outstanding.
Rob was excellent. He walked us through the process with minimal stress.
Everyone I worked with at this company was great
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Experience first-hand why 355,477 homeowners give us a perfect score!
Krystal and her team are top notch
Multiple times throughout the process the goal post was moved on us, not just with closing dates but with requirements that came out of the blue and were contrary to logic. For example saying we couldn't close until my husband started his new job as if they have never dealt with people needing to buy a house so they could relocate for a job. So I would recommend Veterans united as last resort for anyone who had exhausted all other options.
Response from Veterans United
Thank you for this feedback Mathew. A member of our Client Advocate Team has left you a message and sent an email for additional details. We understand how the home buying process can get stressful, especially when moving and changing employers. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.
Very nice to work with and easy to understand the process
Very efficient and easy to work with, I definitely recommend!
The online experience was easy to use, and helpful with the "To Do" checklist.
On line service convenient.
My experience with Veteran’s United was a great one. They let me what was going on every step of the way.
