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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,447

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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4.5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Awesome people passionate about changing lives Bravo Veterans United !!!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

Extremely helpful and very easy to work with. It’s my second time buying a home and the process this time around with them was a lot smoother and much quicker. I’d highly recommend!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Again everyone was patient in explaining the processes. On hand when ever I had a question or concerns. I made an account in August 2024 I believe, and the team had me pre approved some time in February. By May 7, 2025 I officially closed on my first home. I am overjoyed and at deep lost for words, I can't possibly express the amount of gratitude and appreciation for their hard work. THANK YOU!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey R.

Veterans United was a pleasure to work with. Even with some hiccups along the way everything went smooth as possible. We are now in the house we wanted and highly recommend VU and John Sullivan's team.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

I've used Veterans United to purchase 3 homes!! Brian Poterbin and Kate Keating worked amazingly hard, dotted all i's and crossed all the t's!! They get my vote hands down!!!
Dawn Hacker
USAR Veteran; CPT MC

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

There isn't enough room on this page to express how wonderful Veterans United, Jacob and his team were. We are not first time home buyers nor VA Loan buyers, and this experience by far has exceeded our expectations. Jacob, was always there communicating and answering any questions we might have had, even with the time difference living in Belgium. We worked together and was able to get pre-approved, find a home, and close in an extremely short period of time. There were absolutely no hiccups. We will definitely be calling on Jacob in the future. Ms. Dene' Lorenzen, Loan Coordinator, was just as amazing as Jacob. She called, spoke with us and made sure we completed all our do lists, kept us up to speed. We are so very pleased with Veterans United and so grateful this team takes pride in their jobs support our veterans. Thank you thank you thank you.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

I was very pleased with such professional service I received during the home purchasing process. This was a much more better experience that I had received from other loan companies. Everyone made sure I was on track and didn't hit a bump and the i's were dotted and the t's were crossed during the entire process. Mark was truly great. He advised me where I stood, what I needed to fix and how to make better decisions on my finances to ensure I could quality for the home I desired; a total true professional.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a safe and trustworthy company. They have a way of making you feel like you are their only concern. Even when your are stressed they are always reassuring and calm. Randy and Rachel...I am so grateful for your patience and great care....Thank you!

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

I was blessed to be assigned to the best team at the company. They were beyond attentive and were constantly checking in to make sure things were going good. They made the whole process as easy as possible.
I highly recommend Chris and his team.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
Photo submission from Kendra S.

Choosing Veterans United was the best decision ever. They helped us get our credit fixed and into a home at last!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

VU is the only route to go!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Veterans United team approach was great!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

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5 out of 5 Stars
Would Recommend

My loan team was very engaging and helpful during the entire process. They made the experience seem as seamless as possible with their online platform. Highly recommend Zach and his team.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

The sale was delayed by person not being in office the morning it was sent to her start working on it. Which was very frustrating. And emails didn't come across about the wellness check for 3 days. When there are storm in the areas I think a simple phone call would be better because lightning gets between the satellites and delays these things. I could explain all to you but I think to get the idea. It ended up hurting the seller more than it me. But it has hurt me a lot. Now I am in a rush on every thing. I cannot get down there until next week.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend

My Loan officer Schandler Rogers is without question the best. His professionalism, patience, and genuine care made a significant difference, and I truly appreciate all the effort he and his team put into helping me achieve this milestone. I’m a happy homeowner because of their dedication and hard work ethic. Thank each and every one of you.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
Photo submission from David K.

Those guys were awesome !!! They worked with me for over a year and a half , and never gave up on me !!! That's what I call committed !!!!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Evan and the team who worked with him to make home buying possible has been overall an excellent experience. They all were efficient and the communication was well above the call of duty. I would rate higher if I could but for now a 10/10!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Highly recommend VU, they stayed on top of everything to make sure the process went as smooth as possible!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

The whole team is amazing, excellent and on point they helped me with all the stuff and I barely put an effort. Agan thank you very much Lucas, Nicky, Melissa and all others that are involved. GOD BLESS

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

More Reviews

See all 425,447 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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