I trust the advise and professionalism of my loan specialist! I feel that my interests are put front and center and that is why I contacted Veterans United for my 2nd home loan!
My experience with Veterans United was great. Kris Ball and his team kept me informed through the whole process. There were times I felt discouraged and my team helped me through. They assured me things were going smoothly. Since my closing on November 9, 2018, I have received a few gifts from Veterans United and were great. Because of the excellent experience I had with my team, I feel like I should have been the one sending gifts. Thank you Veterans United. I love my new home.
The only comment that I would like to offer any potential buyer is the following: If you have not done business with Veterans United, you better ask somebody, and his name is Steven Austin.
I recommend Veteran's Untied Home Loans to any Veteran who is looking for a mortgage, refinance, or debt consolidation. Helpful, knowledgeable, and tenacious, VU get's the job done for you.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
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Veterans walked me through the process. Bri Conkle was a great help. I think I rate her so high because it's obvious she cares about those she is working for. Dan Checked in with me and if I had a question he was available. You gave me honest straight foreword information. The rate was locked in and there was no change throughout. All in all it was a good experience. I would definitely recommend Veterans United Home loans to other veterans that are looking to buy a new home.
Due to the availability of on-base housing and barracks living, young Veterans oftentimes have limited experience when it comes to buying a home. Veterans United has provided me with the resources and guidance to purchase a home for the first time. My work schedule made it difficult to communicate during the day, but VU's staff of cheerful professionals were more than willing to answer my questions on nights or on weekends. My loan specialist had a "whatever it takes" mentality about getting things done, and he never missed a timeline. I highly recommend Veteran's United to anyone looking to buy a home!
If you are looking for a VA loan, you have come to the right place. Many companies say they are there for the veteran, but this company backs it up with actions!
My experience working with Veterans United was awesome. They were extremely easy to contact throughout the process. Devon and Elaine were very helpful and took such great care of me! It really felt like they were there for me every step of the way. My experience with my agent Lorenzo was outstanding as well! I couldn't have asked for a better agent to go through the process with. He listened to my needs and concerns and was able to provide me with all the information I needed. Him and his team were extremely knowledgeable on VA loans and knew much more than previous agents I worked with, getting me the most band for my buck. They are all also either active duty or veterans so they understand how our lives work. I was able to close on my house for my family right before I left on deployment which was my goal and he made it happen for me. I am so pleased with my experience with Lorenzo and Veterans United!!
I bought my first home through USAA. It was a good experience, they did their job and gave me a loan. I shopped around for lenders the second time and learned about Veterans United. It was a GREAT experience. It wasn't like I was working with a company. Devon and Elaine were apart of my team and we were able to close almost 2 weeks early. They have the customer service and attention to detail I want from every company.
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Veterans United has been a real positive in the purchase of a home. They made it easier than I expected since I had so many other situations going on at the time. My team was very respectful and mindful every step of the process. Great organization! Cpl. Lorraine Nelson, USMC
Working with Phillip was a wonderful experience. He was patient and understand and answered my many questions. It was a pleasure working with him I would highly recommend this company!
