!!!!!!!
My experience with Veterans United Home Loans was wonderful. I am so appreciative of VU for working with me to allow me to refinance my house.
I was so impressed with my team. All of my questions were answered within minutes. I was kept informed at all times. I cannot say enough about Kendall James! She was with me every step of the way. Professional, kind & patient..
My initial Loan Officer was not very helpful at all, I never felt like we were making progress and my file actually expired at one point when we should have been in underwriting. Once I was re-assigned to Mr. Overacre, everything was much smoother.
excellent man to deal with!!gave us much needed help thru the whole process of the refinance
Matt is knowledgeable and explained things clearly.
Both Andy and Brandon were a lot of help getting this refinance through. A special thanks to Brandon to who worked with me the most.
Veterans United gave me a great experience. I would highly recommend them to anyone ready to buy a home.
From the very 1st inquiry about how to use my VA loan benefit, Bobby Moss answered all my questions and just "ran" with it explaining the process step by step. Thinking back now, it seems like a looong time ago (Oct16) since first looking at properties online and now, finally moving!!! It wasso painless and not enough time to do anything but feels great.
The work/help/ effort of Jeff Gordon
Excellent experience!! Justine Farnen was outstanding :>)
There were issues in the beginning with a different loan officer. At this point I wasn't very nice and expressed my disapproval. Shannon and Emily were able to deal with my discontent and completed the process accordingly and to my satisfaction.
Everything was as advertised and went very smoothly with no surprises. The only thing I had an issue with was requiring a pest inspection for a brand new house. I know it's a VA requirement so it's not Veterans United's fault but I think the BA should relook at some of their requirements for newly built homes.
Very professional and pleasant to talk to
Veterans United was fast at getting me into my house. Very friendly and knowledgable. I bugged them every day without any complaints from them
Exceptional service
Very professional personal along this process
Our loan officer Samuel Sexauer and his team were great to work with. I can't say enough good things about them. It took less then a month from my offer being excepted to getting the keys in my hand. Great experience. Highly recommend.
Chris Shoemaker was our loan officerr he was awesome! Answe're every phone call and email promptly!! I will miss dealing with him, he was supportive and followed up during the whole process!!
Alice and Shannon kept me informed on everything to ensure that we were ready for closing. Outstanding customer service.
It was a pleasant experience woken with folks communicating and an updating the process.He
