it was very somooth and comfortable and i do appreciate it .
VU was generally very helpful and accommodating as I went though the home purchase process. They were even willing to step in an make things right when a very negative situation occurred. While I am grateful that the financial situation that I was placed in was rectified via debt settlement, the end result of not having an expected several thousand dollars of cash in hand as expected placed my home improvement plans on an indefinite hold till I can work out other means of financing them. This was an extremely disappointing part of the home purchase process for me. It's mind-boggling that this situation wasn't rectified until the very last minute, which almost caused a break in contract due to our inability to close on time.
Keep up all the good work that you do for veterans
Everyone on the team was great and really worked hard at keeping the process smooth and easy. Really looked out for me and appreciated that, Thank you
John Parker and his staff walked us through the VA loan process making it easy from start to finish. His communication with us was impeccable and we always knew where we were in thr process without having to ask. As well, Beau Reiske was most helpful by communicating with us about the loan closing process.We are grateful to them and would recommend VA United to anyone interested in a VA loan.
It was long road but everything went the best it could
Erin was amazing. Not sure how else I would out it. Always happy and dealt with the inevitable problems that occur with the utmost professionalism.
The loan specialists I worked with were very professional and cordial. The only reason my rating is not a 10 is because of a misunderstanding of the amount of money needed to close for my circumstances.
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Easy to deal with. Answers all questions.
The process was more complicated than I thought. There were issues regarding documentation that drew out this already long & complicated process. I did like the access available to partner companies for HOI, real estate agents, & any specialty needs.
Great company great service
Everyone was so helpful and professional. Your employees are second to none.
