Derek was outstanding throughout the process and took the time to ensure I understood every aspect of the loan. Amanda was great as well, I didn't work with her as much but when I did she was flawless.
Great experience from the exchange of documents to closing.
Worked with Jon A and Tommy. They were outstanding and very professional
Ashley was fantastic!!
We had attention to detail at every turn, good communication at all times. In NY an attorney conducts closings, ours told me that his staff commented to him about what a great experience they had working with Veterans United as well. He said t"hey never say stuff like that so it must have been exceptional."
Andy Strubel and Brandon Levy were great to work with. They explained in great detail every step of the way and through closing. Outstanding team to work with.
Both Ashley Khederian & Maggie Stegemann were top notch in handling my loan package in an extremely knowledgeable & professional manner. The loan closed 20 days earlier than our original contract date and both myself as the buyer & the sellers were ecstatic. These ladies make a fantastic team.
We appreciated the frequent phone call to let us know how things were going and if we had any questions.
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Overall, my experience was okay. I wish I had shopped around before committing with Veterans United. I had to catch some mistakes that would have cost me quite a bit of money for closing on the loan. My loan representative sort of dismissed my concerns with the discrepancies, but once I addressed my concerns higher, everything was resolved.
Process was extremely quick and easy.
