Loved the efficiency and responsiveness of working with Veterans United. My team was always available when I needed them and the whole process was transparent. I would recommend Veterans United to anyone looking to make the home buying process easy.
Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
The journey through this process was very relaxing and not stressful at all with Veterans United!
They work hard for their clients. They know all the answers. It was a pleasure getting my pre-approval and then closing on my property. No worries they really do take you strp by step all the way.
Overall entire experience was as good as we could ask for. Even though home shopping is usually about as much fun as killing ticks, the process was well presented and processed, nearly pain free.A big thank you to VU and their entire team.Respectfully, Al & Chris
Between Jake and Beth this team is fantastic. Never once did they tell us or lead us down the wrong path. Even during times of maximum frustration on our part, this team was engaged to make this easy. Closed in less than 30 days even due to unforeseen circumstances. Must and will recommend to all my other veteran friends.
I had to utilize the lighthouse program at first. I was told what needed to be fixed on my credit, I did it and now I have closed on my home two months later. Over all great company to work with. Loan specialist Tony Meis did a GREAT job for us during this VERY stressful time. Thanks you very much!!!
Very pleasant to interact with! The team was active and communicated everything that was taking place while going though the process. Thank you for working as a team and responding to my every question with a easy to understand answer.
They were very professional outstanding performance by Tim and all the other team members the process went by very quickly I would definitely use them again
Before Alice, our representative was Ty Reece. Ty was amazing to say the lease. He was so helpful and always called to check in. We were sad when we found out the company we bought from said we would have to use their veterans United rep. I hope whoever this feedback goes to gives Ty the well deserved recognition for his outstanding job.
Response from Veterans United
Hello Alec, thank you for taking the time to share your feedback. We are glad that things worked so smoothly with Ty and realize there may have been some other aspects that impacted your overall experience. One of our Client Advocate team members would be interested in learning more from you, so feel free to reach out to us to discuss further.
Our review process to purchase a new home had to be expedited due to the closing of the home we were living in. The agents and employees made it happen. For that we are grateful. The home we now live in is our dream home made possible by the Veterans United folks!
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Could not have been any easier. Everything that was stated up front was exactly how the process went, no surprises! Can't say enough about how efficient and simple the process was.
Overall good results, would tell others about service and how easy the home buying process is.
My experience with Veterans United has been wonderful and I'm quite sure you will receive the same great treatment as I did.
Again, we’re ever so thankful for everyone who had a share in helping us with the loan process!
Clay and Lacey were absolutely great. They told us what exactly we needed and continued to move our process forward as we gathered necessary materials. I think it was so relaxing to not be pressured for those sometimes harder to obtain military documents, they just let us k ow what we needed and we submitted them as soon as we could. Big thanks to Clay and Lacey on saving us thousands!
