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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,007 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,007 unfiltered reviews

Starting on Page 11011 of 15,367. Return to Page 1

5 out of 5 Stars

I would highly recommend VU to all my fellow service men and women. You know from the first conversation that they are there for you. That let you know what to expect, when to expect it, and know the answer to your questions before you ask. As an older Veteran, with average credit, they were able to get me a good rate, without putting me in the house poor category. My wife and I are in our forever home and loving it.I encourage you to make that contact and know you will not be sorry.Thank you VU, Adam and Team. I am proud to serve my country and thank VU for your appreciation for those who serve our great nation. Jeff and Lorrie Wiseman

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

A lot of paperwork for someone older but Joel made it very easy to go through the steps. :)

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

You have committed to serving your country and have likely made many sacrifices along the way. Veterans United applies that same level of commitment to your loan application by working with you to put together the most thorough and comprehensive loan application possible which in turn ensures a smooth underwriting and eventual closing process. The videos and training materials provided on the Veterans United home page are a superb resource and helped me understand the process and why the level of detail is applied in the application.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

He's very good and understanding

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Veterans United took us by the hand and walked us through this process. They explained every step and made sure we understood. I would highly recommend them to anybody looking to refinance.

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars

Veterans United helped to ease our anxiety over being first-time homebuyers. They were patient, attentive, knowledgeable, and responsive. They made sure we understood the process each step of the way and I love the instructional videos that are found throughout the site. I also love the myveteransunited.com site. It was easy to follow and understand. Thank you for helping us in our new home!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Very easy to work with.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

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5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Great experience with everyone

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

It never hurts to ask, right? Veterans United has answers about your future home... just ask! I closed on the home of my dreams in 2 months thanks to Steve Kincheloe and his team at Veterans United Home Loans!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

Ready to see for yourself?

Experience first-hand why 367,238 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

We had no idea what this loan process would be like, but we were so pleasantly surprised at how easy and efficient it was! Everyone was very helpful, and being able to do everything online, while daunting for us “golden oldies”, was not as difficult as we thought it might be. It was actually pretty painless and easy! And whenever we had a question, Kayla or David were more than willing to explain things and help us out. They were always very responsive and kept us well-informed throughout the whole process. Now, if they would only come and help us move all this furniture to our new home! LOL. Thanks to everyone involved!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars

Excellent company with knowledgeable staff and outstanding customer support. My experience buying a home was substantially easier thanks to the efforts of VU, and Ross Pierson.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

I've financed 3 homes all through different lenders. Your company is 2nd to none. There aren't enough good words to say about Veterans United. I was apprehensive about the process at first due to the fact that everything is handled electronically, but you guys have it figured out. The online check list was so easy to use. In a weird way, it was almost fun completing that list.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

4.5 out of 5 Stars

Veterans United team was very helpful and made the home buying process very nice. Thank you all so much Caviness Family

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Ask for Derek Russell. He is the go to man. So helpful, really goes out of his way for our veterans. Very professional and personable. Makes you feel like you are his only priority. Made our journey to buying a our home easy.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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