Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,366

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 424,366 unfiltered, unedited reviews

Starting on Page 111 of 14075. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

I truly have never worked alongside a loan officer that shared her personal cell phone number and answered any and all questions outside of business hours! Erinn Cline is a gem of an human and I’m truly grateful for everything she did for us! Home buying can be super stressful and ours indeed fall into that category with so many moving parts, but her kindness and expertise made the loan process easy and seamless! Thank you so much!!!

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Excellent resources paired with an even more excellent team. They made the process far less worrisome than it could have been and made my first home-buying experience a breeze

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
Photo submission from Justin V.

Thank you VU! Proud to have served ! You made this experience a breeze! Special thanks to Ryan for answering every call and message! If you use a va loan make sure to at least have 3k in the bank and prior collections paid off before using just to keep from running into issues like we did.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Mike and the team were awesome.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Very happy with the results

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

Veterans United has been a true Blessing for me. I never thought l would be a homeowner, but working with team l had made it a painless experience and everything flowed in a timely manner. I can’t begin to Thank everyone enough for making a dream come true. God Bless you all.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Kirk H.

Thank You Veterans United for all of the help in getting our family home!!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

3 out of 5 Stars
Would Recommend

I did not like how once our offer was accepted we were passed onto another team member without a heads up after working with our loan officer for a few months. Also, I asked multiple times in the beginning what documents were required but days before closing we were needing more documents and stuff was being waited on until last minute like employment verification and I had to remind them a couple of times that we had already provided documents they were asking for. Overall it was pretty easy but organization skills definitely need improved.

Response from Veterans United

Hi Zachary,

Thanks for the honest feedback—and congrats on getting to the finish line with your home! I’m sorry we didn’t do a better job keeping you informed, especially during the transition between team members. After months of working closely with someone, I can see how frustrating it would be to suddenly be passed off without a heads up. That’s not how we want anyone to feel, especially during such an important milestone.

It also sounds like we created some unnecessary stress in the final days before closing. Last-minute document requests and repeat asks for things you've already provided? That’s not just frustrating—it makes the process feel disorganized, and I totally get why that left a sour taste.

If you’re open to sharing more, we’d love the chance to dig in and pass along your feedback to our team leaders. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. Central Time, and always here to listen.

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

VU went above and beyond for us. It truly felt as if they had our best interests at heart and cared not only about our experience but also our new home and future life within it! I would recommend them, Katie Hayes especially, to any new and nervous home buyer!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

Ready to see for yourself?

Experience first-hand why 335,624 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend

I could not have asked for a better team. Thank you Alex and everyone else for all of your help.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Everything is explained, and I trust Ryan.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

These guys worked hard to get me through the loan process and I am very thankful to them.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend

Thank you all so much. You’re amazing

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

The team was great yet again. Appreciate their efforts and communication as well.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

More Reviews

See all 424,366 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,487 Veterans started their online quote today.