From the moment we applied and were just short with our credit score, the team at VU helped guide us to fix our issues and within a month we were pre-approved. They went out of their way to help us get on the rite path.
The easiest loan process I ever had to do and they made everything work in my favor
My only suggestion would be to make the online signing process easier and more clear
I felt like it took longer to close than it should have. But still a positive experience.
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Process was easy and straightforward for the most part. Little surprise with closing costs doubling right before closing with no warning or heads up but we got the forever house of our dreams and are over the moon excited to raise our children in paradise!
The process was so smooth! Very professional and very impressed!
Ryan was very professional and always responded back to me promptly and kept me up to date every step of the way
From the time I called Veterans United Home Loans about purchasing a home till the time I was told I got the house was the best experience I have ever had from any company. Veterans United Home Loans NEVER MISSED A BEAT when it came to GREAT CUSTOMER SERVICE!!!!
We loved working with this company! Chad Beza, Kris Ball, and Brandi Arvidson made us feel valued and respected. They kept us 'in the know' every step of the way and were prompt to respond to any questions we had. The portal was user friendly--so nice to be able to upload documents and keep track of to-do's online. Plus the personalized welcome mat was a classy touch. Thank you for making our home-buying experience so enjoyable!
The home buying process was made easy and stress free. As a first time home buyer, this couldn't have been an easier, smoother process.
The team at Veterans United were absolutely impeccable. Nate and Mark along with the entire team were very diligent in ensuring I received quality service from the start of my loan processing clear through close and afterwards. I would highly recommend them and the VU organization o any veteran seeking to purchase a home. Superior customer service indeed!
Our team of Katie Hayes and Cameron Clarke were phenomenal. We completed our mortgage online. The Veterans site was exceptionally easy. I called several times and their response was immediate. Questions were answered quickly and uploading files that they requested was never a problem.
It was easy and as stress free as this experience could be.
