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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,431

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

They Will Work around busy schedules, very nice and cooperative! Made the home buying experience less stressful!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Very pleased with the service from start to finish. Professional and very helpful when we had questions. Quick to respond back as well. Thanks so much

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Very quick process they walk with you every step of the way please keep records a document and signing as the process is so quick. Always felt welcome and at home before closing great team

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

2 out of 5 Stars

Loan Companies and Title Companies should think more about the home buyer than the dollar. It can happen to you! But the dollar will lead you in the wrong direction until you are on the other side.
Veterans don't stand a chance in America.

Response from Veterans United

Donnie, we thank you for sharing your feedback openly and for giving us an opportunity to learn more. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan G.

I recently had the pleasure of working with an exceptional home purchase team, and I cannot recommend them highly enough. From start to finish, their professionalism, expertise, and dedication made the entire home-buying process smooth and stress-free.Right from our initial meeting, it was clear that this team was different. They took the time to understand my needs and preferences, ensuring that every step of the way, I felt heard and valued. Their knowledge of the local market was impressive, and they provided invaluable insights that helped me make informed decisions.Communication was one of their standout qualities. Jordan and Victoria were always available to answer my questions, no matter how small, and kept me updated on every development. Their responsiveness and transparency built a level of trust that is crucial in such a significant transaction.The team’s negotiation skills were top-notch. They secured an excellent deal on my new home, advocating for my best interests throughout the process. Victoria, her attention to detail was evident in the thoroughness of her work, ensuring that nothing was overlooked.What truly set this team apart was their commitment to making the experience enjoyable. They were not just focused on closing a deal but on ensuring that I felt comfortable and confident every step of the way. Their friendly demeanor and genuine care made a potentially overwhelming process feel manageable and even enjoyable.In summary, this home purchase team exceeded all my expectations. Their expertise, communication, negotiation skills, and genuine care made my home-buying experience exceptional. I wholeheartedly recommend them to anyone looking to purchase a home. They truly are the best in the business. Thank you Jordan S. and Victoria B.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
Would Recommend

Overall I believe this is a trustworthy lender.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

I appreciate it!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend

Haley Patterson was exceptional. She shared my grief throughout this ordeal and I thank her again as well as the rest of the team.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

4.5 out of 5 Stars
Would Recommend

I really appreciate Sarah and Gus in this process of assuming a loan with Veterns United. They were friendly and on top of everything. The process was organized and easy (even for me who is a person normally challenged with computer tasks.)

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Veterans United is the way to go! Truly could not have asked for a more flawless experience. They truly made buying a house an absolute fantastic experience. The team was quick to respond, on top of absolutely everything and the most friendly and personable group you would ever want to work with. Would HIGHLY recommend and will use again in the future if the need arises.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Samantha is the BEST! My husband and I have used her on the last 3 homes we have purchased! She goes above and beyond!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

I would recommend veterans united to anyone who needs professional individuals who has the skills and patience to make his or her home ownership dream come true. May God bless them always!!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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5 out of 5 Stars
Would Recommend

I highly recommend Veterans United for any military service member or vet out there looking to buy a new home.

headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

3.5 out of 5 Stars
Would Recommend

Hard to get everything Veterans United wanted especially from DFAS. The process took us over 3 months start to finish due to a paper they wanted that DFAS does not provide. Super frustrating part. Overall, getting approved and my home buying team was awesome.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Great team, informative, helpful. Always there for me then I had a questions.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

More Reviews

See all 426,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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