The gift corporate sent was very nice and thoughtful, thank you guys!! Only thing ai wish could improve is the amount of times we had to verify documents....every single time we had to review even though we were tracking the changes and new it was all going to change again. Perhaps make it available, but no review terequired on the portal until finalized? A simple email would suffice to tell me that the insurance rate change has been received rather than my wife and I having to log on to see a change we initiated.
Stress free.
Everyone was professional, courteous, and prompt.
Overall experience was great until the end there waas one lil hiccup that my officer overlooked and it held up the process, but we eventually closed two weeks after our originally.
Great service!! Able to reach with questions and got back with me fast
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Experience first-hand why 366,572 homeowners give us a perfect score!
I DID MY HOMEWORK/DUE DILIGENCE TO FIND A MORTGAGE LENDER THAT WOULD FULFILL MY NEEDS AS A FIRST TIME HOMEBUYER & AS A VETERAN. MANY WERE VIEWED BUT ONLY 1 WAS CHOSEN. VETERANS UNITED HOME LOANS. THEIR CUSTOMER SERVICE/CALL CENTER REPRESENTATIVES ARE KNOWLEDGEABLE AND GO THE EXTRA MILE FOR ANY CONCERNS THAT I NEEDED. MY ONLY COMMENT WAS THAT THEY HAD SOLD MY MORTGAGE TO PENNYMAC MORTGAGE AFTER 6 MOS., BUT I FOUND MY WAY BACK TO THEM AND I ASKED TO STAY WITH THEIR GREAT COMPANY. THEY ARE VERY DEDICATED TO THE VETERAN HERE AND TREATED ME WITH RESPECT, THATS WHY I WANTED TO STAY WITH THEM.
Being able to have a check list and scan and download items that were needed was helpful and easy.
My coworker thought he could not get a home.I told him how simple it is to get a home with VU and he is excited to get the chance to own a home years before he thought he could.
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Experience first-hand why 366,572 homeowners give us a perfect score!
Ben and is team are amazing.
They were very pt as we tried to gather everything they needed. Our shedule was crazy and they helped make this as smooth as they could.
The Veterans United Team is outstanding. They are professional, stayed on top of the process and provided continuous feed back to keep us on track.
