I had a great team at VU helping me with my mortgage. A special thank you to Chris Hill. Just to bad he wasn't a Marine LOL.
I had a good experience. I just think the line of communication could be a little better between colleagues.
Very Satisfied! Matthew Etling and Rebecca Vogt did an outstanding job!
Veterans United worked hard from the start of my loan process to the end. They were always professional, showed courtesy and prompt when it came to my calls and all those millions of emails I sent.
Peter Harper was great. He communicated really well. Kept me and my wifey informed. If he was in a meeting he would immediately call us back. He gave us time to get things done. He is very polite and respectful. As i got to now him i felt really comfortable working with him. He kept his word. If he said he was going to email me or call at this or that time he did just that. As a veteran and was honored to work with Peter Harper.
Tanner Russel and the VU were so helpful from day one. Everyone worked hard to ensure we got into our dream home in the quickest time possible. We had a few hiccups along the way but everything worked out in the end.
The entire team was very helpful in qualifying me for my loan and keeping the loan on track.
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My only negative comment would be that there were constant new requests for documents and information right up to two days before closing. Part of this was caused by the appraisal coming in extremely low. I don't know how this could have been done better, but it added greatly to my stress just prior to closing.
Thank you Ashleigh and Kelly for all your help and assistance with my loan.
