Kayla Webb was very pleasant and helpful. Very knowledgeable. Professional at all times. Great team member!
Jeff and his team provided nothing but excellent service. Any questions I had they were quick to get them answered and resolved and were quick in closing on my first home.
Great company.
I was trying to choose between VU and USAA for my home loan. USAA would have gotten me a little bit lower interest rate for my loan, but from my first interactions with both departments, I was impressed with VU well over USAA, and knew I wouldn't have any issues that I couldn't easily and quickly get a hold of someone to resolve.
Mr. Andrew Strubel and his team members were truly AWESOME. Thank God for their professionalism which really made our days a whole lot less stressful.
By far the best experience ive ever had with any loan ive ever applied for!!! Thankyou so much!!!!!
Complete lack of understanding for the process of buying a house. Zero compassion for the fact they have somebody's life in their hands. Tried to make up for the issue too little too late.
Our re-fi process, which of course involved working with lots of documentation and data, happily went smoothly and efficiently thanks to the hard work, guidance and dedication of the VU loan team, who were always upbeat and helpful. We are quite pleased to achieve a great low interest rate and couldn't ask for more.
All of the lone process was handle with professional and friendly agents. I want to thank everyone I had contact with for making my wife and I have our dream come true.
The last 2 weeks prior to closing were a nightmare. We had a family member that was very ill, and we made it clear to VU that we needed everything to be completed on time and even more urgent if possible, as we needed to go out of town and see them prior to their death. It was as if telling them that made them made mistakes, cause unnecessary delays, and refuse to communicate with us.
While most of the time folks were nice, there were times it seemed that we were left waiting for answers too long. Days would go by and we would not know what was going on.
Friendly and reliable services.
I think that finding Veterans United home loans is the best step that I took in this process. They help to close on deal that had a number of issues and they stay with us through out the process.
Dedicated and thorough
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Both Joes did a excellent job
Went smoothly and answered all my questions completely no mater how big or how small
This company has service three loans for us and all have gone wonderfully truly an asset to their industry
