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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,440

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,440 unfiltered, unedited reviews

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2.5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Awesome experience.

headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

2 out of 5 Stars

Underwriting until the day of the closing is nonsense. I never knew if I really had a mortgage until the closing. How on earth can one plan for a move?

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

They are outstanding people to work with. The absolute best.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

I have recommended VU to my father who is looking to purchase a new home.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Service was on time, professional and very supportive. The attention to detail and care for our interests is something not often seen these days. It was a very enjoyable experience and I am very much looking forward to working with veterans United in the future.

headshot image of Matt Eichenberger

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Angie Sanders and her team were awesome!

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Veterans United Home Loans, earns name, the best home buying experience I've ever had...this is my 3rd time purchasing a home but this is bar none. from the first phone call you earn a friend with Veterans United. the professionalism and the continuous contact from e-mail, mail and phone contacts to keep you daily informed was great. thank you for being there for us.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Everyone we worked with was outstanding

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience by far the most pleasant, quickest, smoothest process that I have ever had. Home buying is usually stressful and exhausting, but with Veterans United it was stress free and easy! Thank you so much for all that you did for me.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

At every step of the process I felt everything was pretty much transparent and timely. My only recommendation would be a verbal call to explain the specifics of the escrow portion in relation to the monthly mortgage. I found there to be a learning curve in understanding every financial piece that made up the mortgage. Other than that I enjoyed the ability to docusign everything as I have a very busy schedule being in the military. Overall I was very satisfied with Veterans United Home Loans and would recommend them to my friends and family.

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

3.5 out of 5 Stars
headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

2 out of 5 Stars
headshot image of Kimberly Pearcy

Loan Officer: Kimberly Pearcy

NMLS# 1374293

5 out of 5 Stars
Would Recommend

We had some bumps in the road with a few houses. Brad and team stuck by us and we were able to get a great house to be able to call home.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Very easy, friendly, and professional.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
Would Recommend

I felt that I was seeking out updates rather than being fed updates on the status of the loan. On several occasions I was informed of a requirement via email on a Friday afternoon. By the time I read the email, the VU office was closed so I had to wait until Monday to get clarification on what they needed from me.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4 out of 5 Stars
Would Recommend

Bruce is awesome!

headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

4.5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

After locking the loan at 3.25 on a Friday something went wrong with the computers and Monday it was lost and we had to relock at a new higher rate 3.375. Granted we still got a better rate than our old 3.75 but it did bother us that something went wrong that couldn't be fixed.

headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

4 out of 5 Stars
Would Recommend

The process was longer than I estimated. I felt helpless at times because I think know where we we're in the process at times.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Ross Kulik has shown much care,patience, and knowledge and ability.... very great person to work with,,,

headshot image of Ross Kulik

Loan Officer: Ross Kulik

NMLS# 559107

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend
headshot image of Nick Billington

Loan Officer: Nick Billington

NMLS# 1180926

More Reviews

See all 430,440 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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