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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,193 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Kayla Webb was very pleasant and helpful. Very knowledgeable. Professional at all times. Great team member!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Jeff and his team provided nothing but excellent service. Any questions I had they were quick to get them answered and resolved and were quick in closing on my first home.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Great company.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

I was trying to choose between VU and USAA for my home loan. USAA would have gotten me a little bit lower interest rate for my loan, but from my first interactions with both departments, I was impressed with VU well over USAA, and knew I wouldn't have any issues that I couldn't easily and quickly get a hold of someone to resolve.

headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
Would Recommend
headshot image of Steve Dean

Loan Officer: Steve Dean

NMLS# 570132

5 out of 5 Stars
Would Recommend

Mr. Andrew Strubel and his team members were truly AWESOME. Thank God for their professionalism which really made our days a whole lot less stressful.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

5 out of 5 Stars
Would Recommend

By far the best experience ive ever had with any loan ive ever applied for!!! Thankyou so much!!!!!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

2 out of 5 Stars

Complete lack of understanding for the process of buying a house. Zero compassion for the fact they have somebody's life in their hands. Tried to make up for the issue too little too late.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Our re-fi process, which of course involved working with lots of documentation and data, happily went smoothly and efficiently thanks to the hard work, guidance and dedication of the VU loan team, who were always upbeat and helpful. We are quite pleased to achieve a great low interest rate and couldn't ask for more.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

All of the lone process was handle with professional and friendly agents. I want to thank everyone I had contact with for making my wife and I have our dream come true.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

1.5 out of 5 Stars

The last 2 weeks prior to closing were a nightmare. We had a family member that was very ill, and we made it clear to VU that we needed everything to be completed on time and even more urgent if possible, as we needed to go out of town and see them prior to their death. It was as if telling them that made them made mistakes, cause unnecessary delays, and refuse to communicate with us.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

3 out of 5 Stars
Would Recommend

While most of the time folks were nice, there were times it seemed that we were left waiting for answers too long. Days would go by and we would not know what was going on.

headshot image of Tanner Russell

Loan Officer: Tanner Russell

NMLS# 1374311

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Friendly and reliable services.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I think that finding Veterans United home loans is the best step that I took in this process. They help to close on deal that had a number of issues and they stay with us through out the process.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Dedicated and thorough

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

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5 out of 5 Stars
Would Recommend

Both Joes did a excellent job

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Went smoothly and answered all my questions completely no mater how big or how small

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

This company has service three loans for us and all have gone wonderfully truly an asset to their industry

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of David Kling

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

More Reviews

See all 428,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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